Donald Roberts
Allentown,PA
Summary
Driven professional with a background in hospitality and facility maintenance, notably with Windcreek Casino. Excelled in guest flow management and customer service, ensuring swift vehicle retrieval and comprehensive cleaning standards. Demonstrated team collaboration and guest assistance, enhancing customer satisfaction and operational efficiency. Skilled in both interpersonal communication and meticulous sanitation practices.
Overview
16
16
years of professional experience
Work History
Valet
Abm Industries Inc De
Allentown, PA
08.2011 - Current
- Parked and retrieved guest vehicles quickly to avoid long wait times. Assign tickets and numbers to each vehicle.
Cleaning Specialist
Windcreek casino
Bethlehem, PA
05.2009 - Current
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Completed all cleaning and sanitation of the general area.
- Detailing of machines and using machinery for cleaning.
Education
High School Diploma -
Kingston College
Kingston, Jamaica06-1977
Skills
- Guest flow management
- Customer service and support
- Team collaboration
- Guest assistance
Timeline
Valet
Abm Industries Inc De
08.2011 - Current
Cleaning Specialist
Windcreek casino
05.2009 - Current
High School Diploma -
Kingston College
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