Donald Spratt

Seeking a position in a dynamic industry with opportunities for personal and professional development. Eager to enhance expertise, broaden knowledge, and refine skills in a fast-paced environment. Committed to continuous learning and growth to contribute effectively to organizational success. Excited about joining a team that values innovation and fosters career advancement.

• Key Member in the training process of new hires, or transitions to my specific team, completely overhauled the training SOP’s to make them more accessible and usable by anyone.
• 8 Years of experience being an acting on-floor supervisor, overseeing training and refreshers, as well as handling escalated customer interactions.