Donald Townsend II
Las Vegas,NV
Summary
Dedicated professional with extensive experience at Delta Air Lines, excelling in ramp service and aircraft marshalling. Proven ability to enhance operational efficiency through effective problem-solving and compliance with safety procedures. Recognized for dependable performance in high-pressure environments, ensuring timely departures and exceptional cargo handling.
Overview
22
22
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
08.2023 - Current
- Coordinated aircraft ground handling to ensure timely departures and arrivals.
- Operated baggage handling systems to efficiently load and unload cargo.
- Conducted safety checks on equipment and vehicles to maintain compliance with regulations.
- Trained new ramp agents on operational procedures and safety protocols.
- Collaborated with flight crews to ensure seamless aircraft servicing and turnaround times.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Special Needs Bus Driver/Special Needs Bus Aide
Clark County School District, CCSD
06.2003 - 07.2023
- Safely operated special needs buses, ensuring timely transport for students with diverse requirements.
- Monitored student behavior, fostering a safe and supportive environment during transit.
- Collaborated with school staff to develop effective communication strategies for student needs.
- Conducted routine vehicle inspections, maintaining compliance with safety regulations and standards.
- Assisted in implementing individualized transportation plans tailored to each student's requirements.
- Improved route efficiency through strategic planning and coordination with school schedules.
- Coordinated with dispatchers to report any delays or issues affecting transportation services during daily routes.
- Enhanced passenger safety by conducting regular inspections of the bus''s equipment, such as wheelchair lifts or harnesses.
- Complied with all state regulations regarding vehicle maintenance, licensing requirements, and inspection procedures to avoid fines or penalties.
Groundskeeper
Clark County School District, CCSD
06.2004 - 08.2022
- Maintained grounds, ensuring cleanliness and safety across school campuses.
- Operated landscaping machinery to efficiently manage lawns and gardens.
- Developed and implemented seasonal planting strategies for aesthetic enhancement.
- Trained new staff on equipment use, safety protocols, and maintenance procedures.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
High School Diploma -
Western High School
Las Vegas, NV06-2002
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Crew assistance
- Pushback and towing
- Baggage tag checks
- Vehicle operation
- Dependable and responsible
- Cargo handling
- Freight handling
Timeline
Ramp Agent
Delta Air Lines, Inc
08.2023 - Current
Groundskeeper
Clark County School District, CCSD
06.2004 - 08.2022
Special Needs Bus Driver/Special Needs Bus Aide
Clark County School District, CCSD
06.2003 - 07.2023
High School Diploma -
Western High School
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