Donald Velmishi
Columbus,OH
Summary
Fluent in English, Albanian, and Italian Well versed in parking operations and management Work well under pressure to meet deadlines Knowledgeable in budgets, profit & loss reports, expense control Highly reliable self-starter Leadership experience with proven ability in managing people, processes, and workflow Great verbal and written communication skills Proficient in Microsoft Office and Excel
Overview
7
7
years of professional experience
Work History
Regional Sales Manager
Parking Management Company
Midwest
05.2024 - Current
- Developed strategies and plans for regional sales growth.
- Monitored competitor activities and analyzed pricing trends in the region.
- Maintained accurate records of all sales activities including leads generated and closed deals.
- Prospected, identified, and cultivated relationships with contacts and building a funnel .
- Conducted regular market research to identify customer needs and preferences.
- Oversaw regional and local sales managers and staff.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
Regional Area Manager
Parking Management Company
Midwest
04.2023 - 04.2024
- Developed and monitored regional sales budgets to ensure financial objectives were met.
- Identified areas for improvement in sales performance, profitability, and customer satisfaction.
- Conducted regular meetings with senior/city managers to review progress on goals and client relationships
- Conducted regular meetings with area managers to review progress on goals and strategies.
- Drafted annual budget proposals based on projected needs of the region's operations.
- Ensured compliance with company policies and procedures within the region.
- Established short-term goals for each area manager in order to improve overall performance.
- Responsible for regions growth
Senior Project Manager
Propark Mobility
Columbus, Ohio
07.2022 - 04.2023
- Delegated work to staff, setting priorities and goals.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements ,activity reports to measure productivity or goal achievement.
- Mitigated business risks by working closely with staff members and assessing performance.
- Produced thorough, accurate and timely reports of project activities.
Taskforce Manager, Corporate Operations
Parking Management Company
09.2021 - 06.2022
- National taskforce manager
- Job duty consisted of traveling to new and existing sites to often fix and improve operations to ensure long term success
- Responsible for opening new sites and ensure their success
- Responsible for financial reviews and reporting to ensure accurate revenue records and reconciliation
- Forecast monthly and yearly revenue as well as expenses
- Establish operational uniformity and efficiency
- Ensure accurate revenue records and reconciliation
- Improve customer service scores along vast customer service metrics
Hospitality Account Manager
Renaissance Hotel
Columbus, USA
04.2021 - 09.2021
- Sole valet manager of an award-winning hotel
- Responsible for the first and last impression of every guest that enters the building
- Frequently recognized as a top service hotel valet service provider and winner of numerous awards and accolades
- Responsible for day-to-day operations of hotel valet, expenses, labor, and production
- Conducts coaching, performance evaluations, discipline documents and terminations
- Conduct budget reviews to ensures operations are meeting and exceeding budgets
- Elevate guest experience with arrival and departure interactions
Floating Hospitality Manager
LAZ Parking LLC
Columbus, USA
10.2017 - 01.2021
- Started off as an hourly valet with the company and quickly grew into a leadership role, then management role, and eventually a Swiss army knife role
- Fill in manager for hospitality locations in Ohio, Indiana, Denver, and other states
- Responsible for operational sustainability of locations and process implementation
- Assist in training, developing, documenting, and overall employee conduct to ensure high customer service scores
- Responsible for operational efficiency, ticket reconciliation and financial reporting
- On call for all events, short staffed situations, and any other needs
Education
Law -
European University of Tirana
Tirana, Albania01.2016
Skills
- Lead Generation
- New Account Development
- Deal Closing
- Contract Negotiation
- Sales Presentations
- Revenue Generation
Personalskillssummary
- Fluent in English, Albanian, and Italian.
- Well versed in parking operations and management.
- Work well under pressure to meet deadlines.
- Knowledgeable in budgets, profit & loss reports, expense control.
- Highly reliable self-starter.
- Leadership experience with proven ability in managing people, processes, and workflow.
- Great verbal and written communication skills.
- Proficient in Microsoft Office and Excel.
Timeline
Regional Sales Manager
Parking Management Company
05.2024 - Current
Regional Area Manager
Parking Management Company
04.2023 - 04.2024
Senior Project Manager
Propark Mobility
07.2022 - 04.2023
Taskforce Manager, Corporate Operations
Parking Management Company
09.2021 - 06.2022
Hospitality Account Manager
Renaissance Hotel
04.2021 - 09.2021
Floating Hospitality Manager
LAZ Parking LLC
10.2017 - 01.2021
Law -
European University of Tirana