Donald Werner
SUNBURY,Ohio
Summary
Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of service sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations. I am a hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Dollar General
09.2022 - 12.2023
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
Sales Associate
Sherwin-Williams Paint Store
07.2021 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Shift Leader
Taco Bell
09.2018 - 11.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Fuel Clerk
Kroger
11.2016 - 08.2018
- Improved customer satisfaction by providing friendly and efficient service at the fuel station.
- Enhanced safety measures by conducting regular inspections and maintenance of fuel equipment.
- Assisted customers with fuel pump usage, ensuring a positive experience.
- Collaborated with team members to maintain cleanliness and organization of the fuel area.
- Increased productivity by multitasking between cashier duties and attending to customers at the fuel pumps.
- Contributed to a safe working environment by adhering to strict safety regulations and guidelines in handling hazardous materials.
- Facilitated seamless payment transactions for customers using cash, credit cards or loyalty programs, enhancing customer convenience.
Education
GED -
Big Walnut High School
Sunbury, OH05.2017
Skills
- Inventory Control
- Staff Supervision
- Relationship Building
- Lead Generation
Accomplishments
While i was in High School i received many trophies in tennis and Cross Country for most improved, 1st place, and 7 varsity letters
Affiliations
- Tennis
Certification
While working for Taco Bell, i became ServSafe certified in 2020 which allowed me to run my own shift as the manager in charge without needing another Shift Manager.
Languages
English
Native or Bilingual
Timeline
Lead Sales Associate
Dollar General
09.2022 - 12.2023
Sales Associate
Sherwin-Williams Paint Store
07.2021 - 08.2022
Shift Leader
Taco Bell
09.2018 - 11.2020
Fuel Clerk
Kroger
11.2016 - 08.2018
GED -
Big Walnut High School