Summary
Work History
Education
Skills
Timeline
Generic

Donald Withington

SR II Manager
Hamden,CT

Summary

CERTIFICATIONS/LICENSURE: ServSafe

Dedicated Senior Manager with 13 years of exceptional management performance. Offering strong administrative and cross-functional collaboration skills to provide teams with support and guidance to surpass expectations. Well-versed in operations management,

Work History

Senior II Manager

The Cheesecake Factory
Trumbull, CT
07.2016 - Current
  • Manage a multi million dollar unit that caters to 500+ guest count a day while managing anywhere uo 150 employees.
  • Writing budgets for sales forecast, scheduling and product needs.
  • Managing sales and labor cost. Monitoring production to limit waste and but still meet guest needs.
  • Grew sales the past 8 months 5 to 20k per week on average. While still delivering a excellent guest experience. Bringing 30 to 40% more profit to the bottom line beating expectations set by the company.
  • In charge of hiring and training of new employees. Monitoring the performance and giving direction.
  • Responsible for all Financial. P&L, inventory, and financial packet.
  • Weekly and daily accounting.
  • Manager of employee on going training.
  • Manage company policies and procedures.
  • Up holding company standards
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.

Sale Manager

Olive Garden Orange
Orange, Ct
10.2007 - 07.2016
  • In charge of hiring the right people for the position and training of the restaurant team
  • Setting high standards of excellence for both culinary and service team
  • Monitoring service standards and culinary standards
  • In charge of liquor and truck orders
  • Rolling out new culinary systems and procedures
  • This includes recipe changes, menu and new menu items along with promotional items
  • Rolling out new service team changes, steps and procedures
  • Building sales to exceed vs
  • Last year performance we exceeded our company goals by 15-25%
  • Building our guest experience from 51% to a 71% in overall and server attentiveness from 49% to a 73% putting our restaurant better than the top 10%tile of the company.(company average is 67%)
  • Planning and executing labor cost which excelling vs
  • Last year margin after labor from 40-45% to 50-53% margin after labor
  • Setting systems in place for controlling waste and bringing the waste from a 12% average to 9.1% excelling the company goal of 10.3% and year to date our average is 9.3%
  • Controlling beverage waste from an average of 24% beating the company average of 16% we now stand at 5.3% for month and 9.3% year to date
  • With increasing sales and controlling cost of goods along with labor and restaurant management we increased our performance earnings % and brought an average of 15-25,000.00 dollars more to the bottom line each month for the last six months
  • Bringing our restaurants performance earnings average from 18% to 25%.

Server Trainer, Corporate Trainer and Culinary Assistant

Olive Garden
10.2001 - 09.2007
  • Training the new managers along with service and culinary team members
  • Working with General and Assistant Managers to insure proper systems and standards were up held
  • Rolling out new items to both culinary and service team
  • Counting and imputing product for inventory for both the truck order and for month end
  • Monitoring are waste and performance with sales
  • Opening new Olive Gardens and assisting mangers with the open including training of all the new servers and kitchen staff along with inventory set up, kitchen set up and overall restaurant.

Education

High School Diploma -

Enrico Fermi High School
Enfield, CT
09.1994 - 06.1998

Skills

    Financial Management

Business planning and Budgeting

Schedule optimization

Operations management

Staff Management

Policies and procedures

Recruitment , Training ,and Monitoring

Conflict management

Staff education and training

Maintaining files

Problem-Solving

Timeline

Senior II Manager

The Cheesecake Factory
07.2016 - Current

Sale Manager

Olive Garden Orange
10.2007 - 07.2016

Server Trainer, Corporate Trainer and Culinary Assistant

Olive Garden
10.2001 - 09.2007

High School Diploma -

Enrico Fermi High School
09.1994 - 06.1998

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Donald WithingtonSR II Manager