Jessica Marie Rodriguez
Kyle
Summary
Accomplished professional with a strong background in food service management. Known for effective conflict resolution and training capabilities, dedicated to maintaining high quality standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior II Manager
The Cheesecake Factory
Austin
04.2021 - Current
- Oversee high-volume daily operations serving hundreds of guests per shift.
- Manage scheduling, templates, and labor to achieve financial goals.
- Lead, train, coach, and motivate a diverse team of staff to exceed service standards.
- Track inventory and minimize waste.
- Upheld company policies and food safety protocols.
- Enforce uniformity in execution of food quality and presentation standards.
Food and Nutrition Associate
Nicklaus Children's Hospital
Miami
10.2019 - 03.2021
- Assemble patient trays accurately and efficiently, according to dietary orders.
- Document tray deliveries while tracking stock levels of perishable and non-perishable items.
- Measure and prepare foods for patients following nutritional health plans or managing eating disorders.
EMT-B
Senior Care EMS
Queens
06.2017 - 09.2019
- Responded to emergency calls and assessed patient conditions during transport.
- Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings.
- Administered basic life support and first aid in various situations.
Server
PF Changs Restaurant
Miami
02.2014 - 12.2016
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers on restaurant policies and procedures.
Education
Certificate - EMT
Queensborough Community College
Oakland Gardens, NY05-2017
Skills
- Communication skills
- Inventory management
- Allergen awareness
- Training and onboarding
- Food safety and sanitation
- Conflict resolution
- Quality control
Certification
ServSafe Food Manager
Timeline
Senior II Manager
The Cheesecake Factory
04.2021 - Current
Food and Nutrition Associate
Nicklaus Children's Hospital
10.2019 - 03.2021
EMT-B
Senior Care EMS
06.2017 - 09.2019
Server
PF Changs Restaurant
02.2014 - 12.2016
Certificate - EMT
Queensborough Community College