Donald Andrew Sarmiento
Austin,TX
Summary
Dedicated sales associate skilled in customer service, inventory management, and POS operation. Proven ability to resolve complaints and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Associate
Advanced Auto Parts
Manor, Texas
09.2022 - Current
- Assisted customers in selecting automotive parts and accessories for optimal satisfaction.
- Assisted customers in locating products, answering questions, and providing tailored product advice.
- Provided timely product information and addressed customer inquiries promptly.
- Resolved customer complaints professionally to maintain customer satisfaction.
- Operated point-of-sale system to process transactions with accuracy and speed.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted regular inventory checks to minimize stock discrepancies.
- Collaborated with team members to ensure optimal store presentation.
- Worked with fellow sales team members to achieve group targets.
Cashier
7 Eleven Gas Station
Austin, Texas
12.2020 - 01.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register, processed customer transactions accurately and efficiently.
- Handled customer complaints, resolving issues to ensure customer satisfaction.
- Collaborated with team members to improve overall customer service quality.
- Ensured cleanliness and organization of the store environment.
- Organized and replenished shelves with products to maintain inventory levels. and organized merchandise for optimal display.
Sales Associate
AutoZone
Austin, Texas
03.2019 - 06.2020
- Described merchandise and explained use, operation and care.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Prepared merchandise for purchase or rental.
Food Stocker
walmart
Austin, Texas
05.2017 - 11.2017
- Managed inventory levels to maintain optimal product availability for customers.
- Moved stock efficiently from backroom to sales floor to ensure product availability.
- Stocked shelves with strategic product placement and organization to maximize customer accessibility.
- Implemented efficient restocking procedures to improve overall shopping experience for customers.
- Collaborated with team members to maintain a clean and safe workspace.
- Conducted regular inspections to identify damaged or expired items.
- Verified expiration dates on products to ensure freshness.
- Worked closely with other team members to ensure smooth operations.
Education
High School Diploma -
Genesis High School
Bastrop, TX01-2017
Skills
- Product knowledge
- Customer service
- POS operation
- Cash handling
- Inventory management
- Sales analysis
- Customer relationship management
- Time management
- Attention to detail
- Multitasking strength
- Problem solving
- Team collaboration
- Effective communication
Timeline
Sales Associate
Advanced Auto Parts
09.2022 - Current
Cashier
7 Eleven Gas Station
12.2020 - 01.2021
Sales Associate
AutoZone
03.2019 - 06.2020
Food Stocker
walmart
05.2017 - 11.2017
High School Diploma -
Genesis High School