Donnie Carter
Icon EV, LLC
McKinney,TX
24
years of professional experience
Dynamic operations leader with a proven track record at Icon EV, LLC, driving operational excellence and enhancing efficiency. Expert in strategic planning and cross-functional coordination, I successfully implemented cost control measures, achieving significant budgetary savings while fostering a culture of innovation and teamwork. Committed to delivering results and optimizing performance.
Work History
National Director of Operations
3 Years 9 Months- Led operational strategy to enhance efficiency across national service centers.
- Streamlined inventory management processes, reducing lead times and improving stock accuracy.
- Developed and implemented training programs for operational staff, boosting team performance and engagement.
- Coordinated cross-departmental initiatives to align operational goals with corporate strategies.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Established quality control measures that ensured compliance with industry standards and regulations.
- Oversaw vendor relationships, negotiating contracts to optimize costs while maintaining service quality.
- Spearheaded the deployment of new operational technologies, enhancing productivity and workflow management.
- Launched new products or services successfully by coordinating cross-departmental efforts effectively.
- Developed comprehensive business plans, leading to increased revenue growth and market share expansion.
- Led process improvement initiatives, increasing overall efficiency while reducing operating costs.
- Consolidated operations across multiple locations for streamlined management and cost reduction benefits.
- Enhanced team productivity through strategic performance management and coaching initiatives.
- Developed risk mitigation strategies that safeguarded the organization against potential operational challenges or setbacks.
- Managed large-scale projects from conception to completion, ensuring timely delivery within budget constraints.
- Evaluated emerging technologies for potential integration into existing systems/processes for enhanced operational capabilities.
- Implemented cost-saving measures, resulting in significant budgetary savings without sacrificing quality or performance.
- Spearheaded cross-functional collaboration for improved communication and workflow between departments.
- Fostered a culture of innovation by encouraging creative problem-solving approaches among team members.
- Negotiated contracts with vendors and suppliers for optimal pricing and terms, contributing to bottom-line savings.
- Facilitated change management initiatives by developing actionable plans and engaging stakeholders at all levels of the organization effectively.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
VP of Sales and Business Development
7 Years- Developed and executed comprehensive sales strategies to drive revenue growth across multiple markets.
- Led cross-functional teams to enhance customer engagement and improve service delivery processes.
- Analyzed market trends and competitor activities to identify new business opportunities and inform strategic decisions.
- Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
- Supported business development efforts and coordinated with marketing team on special campaigns.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
General Sales Manager
3 Years- Led sales team to exceed performance targets through strategic planning and effective training programs.
- Developed and implemented innovative marketing strategies to enhance brand awareness and drive customer engagement.
- Analyzed market trends and competitor activities to inform pricing strategies and product offerings.
- Collaborated with cross-functional teams to optimize inventory management and streamline operations.
General Manager
10 Years- Oversaw daily operations, ensuring alignment with company objectives and customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and sales.
- Managed staff training programs, fostering a culture of continuous improvement and employee engagement.
- Analyzed financial reports to optimize budget allocations and drive profitability.
Education
Certificate of Technical Studies - Marine Maintenance And Ship Repair
High School Diploma
Skills
Operational excellence
Data-driven decision making
Organizational development
Logistics management
Workforce planning
Facilities management
Operations oversight
Teamwork and collaboration
Customer service
Attention to detail
Multitasking
Decision-making
Inventory control
Operations management
Business management
Timeline
National Director of Operations
Icon EV, LLC
02.2023 - CurrentRead More
VP of Sales and Business Development
Kandi Technologies
01.2016 - 01.2023Read More
General Sales Manager
Freedom Powersports Dallas
01.2013 - 01.2016Read More
General Manager
Shenandoah Harley-Davidson
01.2003 - 01.2013Read More
MMI
Certificate of Technical Studies from Marine Maintenance And Ship Repair
Read More
Essex High School
High School Diploma
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