Donald G. Toppings III
Morehead,KY
Summary
Operations and multi-unit business leader with 6+ years of district-level P&L ownership across retail and federal environments, overseeing up to 14 locations and $5.9M in assets. Proven track record of driving 2–4% annual sales growth, optimizing labor and shrink, and translating corporate strategy into data-driven execution. Experienced in vendor program alignment, workforce planning, and interagency coordination. Military officer with autonomous command experience leading 45 personnel across a 600-mile operational sector, recognized by the U.S. Secretary of Homeland Security for mission performance. Seeking to leverage financial, operational, and analytics expertise into a corporate operations, category management, or national accounts pathway.
Overview
12
12
years of professional experience
Work History
District Manager
Speedway/ 7-11 Convenience Store
Ashland, KY
12.2019 - Current
- Directed multi-unit operations across 9–14 locations in KY, WV, and TN, delivering 2–4% annual comp sales growth while reducing controllable expenses and improving key operating KPIs.
- Leveraged multi-unit P&L analysis to identify margin opportunities, optimize labor models, and reduce shrink, driving sustained district-level profitability.
- Selected to launch and standardize the Employee Benefits Acknowledgement program across the market, improving compliance and onboarding execution.
- Managed fleet vehicle account operations for the WV/KY market, overseeing asset utilization, cost controls, and vendor coordination.
- Partnered with national and regional vendors to execute chain programs and negotiate market-specific initiatives aligned to sales and margin targets.
- Mentored and coached peer District Managers on financial performance management, talent development, and operational strategy, improving bench strength and succession readiness.
- Led district performance planning, translating corporate objectives into data-driven action plans for sales growth, cost control, and customer experience.
- Oversaw HR, recruiting, and workforce planning for a multi-store organization, aligning staffing models to volume, labor budgets, and retention goals.
- Managed operations across multiple geographic markets, adapting execution strategies to varying volume profiles, labor conditions, and competitive environments.
Platoon Leader / Officer
U.S. Army National Guard (Title 10 Active Duty, Southern Border Mission)
Laredo, TX
10.2024 - 01.2026
- Led 45 personnel conducting autonomous operations across a 600-mile land and maritime sector, directing mission planning, logistics, and risk management independent of higher headquarters.
- Accountable for $5.9M in vehicles and equipment, implementing maintenance, utilization, and compliance controls with zero loss incidents.
- Served as primary interagency liaison to U.S. Customs and Border Protection, establishing recurring coordination processes that enhanced operational effectiveness.
- Designed and deployed a platoon-level personnel, asset, and readiness tracking system, improving real-time reporting, recovery scheduling, and command visibility.
- Coordinated rapid multi-state personnel movement (40 Soldiers across four states in 36 hours) to meet emergent operational requirements.
- Organized dynamic patrol operations, flexible response teams, and intelligence collection efforts, expanding mission capability across two operational zones.
- Established and led a drone-enabled reconnaissance element to enhance situational awareness and operational planning.
- Developed subordinate leaders through structured counseling, professional development, and advancement recommendations.
- Directed maintenance operations for a joint tactical and law enforcement vehicle fleet, overseeing a mechanic bay that serviced an average of 22 vehicles per week, improving asset readiness and operational uptime.
- Completed 21 college credit hours while deployed, demonstrating sustained performance in a high-tempo environment.
- Rated “Highly Qualified” by senior rater; recognized by the U.S. Secretary of Homeland Security with a command coin for mission performance and interagency coordination.
- Selected Honors: Army Achievement Medal; Army Reserve Components Achievement Medal; Army Good Conduct Medal; Armed Forces Reserve Medal; Driver and Mechanic Badge
Platoon Leader
863rd MP Co - WV National Guard
Glen Jean, WV
11.2021 - Current
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Managed over $3M worth of equipment during garrison and deployment operations.
- Trained, supervised and organized over 35 soldiers and personnel.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Led training exercises to enhance tactical proficiency and operational readiness of unit personnel.
- Coordinated logistical support for missions, ensuring resource availability and efficiency in operations.
Printer, Designer
Apex Digital Solutions
Logan, WV
05.2014 - Current
- Personally manages customer accounts to ensure quality, timeliness, and payments are of good standing.
- Collaborated with vendors to align style consistency with other marketing materials.
- Proofed all job orders, securing client approval prior to production.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Monitored production processes to identify and resolve issues, minimizing downtime and waste.
Operations Intern
Speedway Gas Station
Enon, OH
04.2018 - 12.2019
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Handled administrative and data entry work for staff.
- Assisted with coordination of technical and business system process improvements.
- Wrote and revised technical documentation for operational procedures.
- Reviewed P&L statement analysis to improve daily operations, increase revenue and reduce costs.
Education
BBA - Business Management
Marshall University
Huntington, WV12.2019
Associate of Business Administration - Business Administration
Southern West Virginia Community And Technical College
Mount Gay, WV05.2017
High School Diploma -
Logan High School
Logan, WV05.2015
Skills
- Multi-Unit P&L Management
- Financial Analysis & Margin Optimization
- KPI Development, Forecasting & Performance Reporting
- Labor Modeling & Cost Control
- Vendor Program Execution & Alignment
- Operational Strategy Deployment
- Process Improvement & Systems Design
- Data Analytics: Power BI, Advanced Excel, Google Sheets
- Dashboard Development & Data Visualization
- Asset & Fleet Management ($59M Accountability)
- Workforce Planning & Talent Development
- Interagency & Cross-Functional Coordination
- Logistics & Rapid Deployment Planning
- Risk Management & Compliance
- Graphic Design & Visual Communication: Adobe Creative Suites, Microsoft Office
Timeline
Platoon Leader / Officer
U.S. Army National Guard (Title 10 Active Duty, Southern Border Mission)
10.2024 - 01.2026
Platoon Leader
863rd MP Co - WV National Guard
11.2021 - Current
District Manager
Speedway/ 7-11 Convenience Store
12.2019 - Current
Operations Intern
Speedway Gas Station
04.2018 - 12.2019
Printer, Designer
Apex Digital Solutions
05.2014 - Current
BBA - Business Management
Marshall University
Associate of Business Administration - Business Administration
Southern West Virginia Community And Technical College
High School Diploma -
Logan High School