Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Subrogation Analyst
The Rawlings Group
08.2020 - Current
Enhanced claim recovery rates by thoroughly analyzing case information and identifying subrogation opportunities.
Improved negotiation outcomes with plaintiff attorneys by conducting detailed research on policy coverages and recovery rights.
Provided exceptional customer service to both internal and external stakeholders, maintaining open lines of communication and promptly addressing inquiries or concerns.
Collaborated with legal teams to prepare comprehensive documentation for litigation proceedings, resulting in favorable judgments for clients.
Safeguarded clients'' interests by ensuring thorough documentation of all communications and actions throughout the subrogation process.
Police Officer
Oldham County Police Department
10.2019 - 08.2020
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Gathered necessary information for court appearances and testified as witness under oath in court.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Patrol Major
Jeffersontown Police Department
04.2016 - 11.2018
Organized daily activities for the Patrol Division, including community engagement, media relations, training, budgetary issues, internal investigations, disciplinary actions, and long-term impacts.
Exercised leadership capabilities by successfully motivating and inspiring others.
Provided professional services and support in a dynamic work environment.
Developed strong organizational and communication skills through coursework and volunteer activities.
Training Sergeant
Jeffersontown Police Department
04.2012 - 04.2016
Partnered with community organizations to develop specialized training programs, increasing officers cultural awareness and capacity to engage effectively with diverse populations.
Continuously updated personal knowledge of best practices in law enforcement training techniques, incorporating new methodologies into the existing program as needed.
Promoted a culture of continuous learning within the force by fostering open communication and knowledge sharing among the team members.
Effectively rolled out new systems for criminal prosecutorial case logs, crime reports, investigations, suspect records, and operational agendas, resulting in strengthened traceability.
Patrol Officer
Jeffersontown Police Department
03.2008 - 04.2012
Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
Developed positive relationships within the community through outreach programs and regular interaction with citizens.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Collaborated with fellow officers for efficient crime prevention and response efforts.
Identified, pursued and arrested suspects and perpetrators of criminal acts.
Special Weapons and Tactics Officer
Louisville Metro Police Department
09.2006 - 03.2008
Devised and implemented battle plans to achieve tactical objectives as a SWAT sniper.
Assisted in the development of operational plans, ensuring alignment with strategic objectives.
Directed collection, organization and application of field intelligence and combat data to enhance officer safety and operational success.
Executed tactical operations with accuracy and control.
Police Officer
Louisville Metro Police Department
08.2005 - 03.2008
Investigated and reported crimes, accidents, offenses, and damage to property.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Provided testimony in court proceedings.
Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Narcotics Detective
Louisville Metro Police Department
12.2002 - 08.2005
Worked numerous cases of identity individuals involved in drug sales or purchases.
Maintained detailed case files for each investigation, ensuring accurate documentation and proper chain of custody for evidence handling procedures.
Coordinated responses with local drug task forces and state and federal agents to take down large numbers of individuals at once.
Recovered significant quantities of illegal drugs and contraband by executing search warrants at targeted locations.
Police Officer
Jefferson County Police Department (former)
11.1998 - 12.2002
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Gathered necessary information for court appearances and testified as witness under oath in court.
Investigated and reported crimes, accidents, offenses, and damage to property.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Telecommunicator
Jefferson County Police Department (former)
08.1997 - 11.1998
Demonstrated empathy and professionalism when dealing with distressed callers, guiding them through potentially life-saving actions until help arrived.
Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
Followed established protocols for professional handling of emergency situations.
Reduced miscommunications by providing clear and concise instructions to responders in high-pressure scenarios.
Education
Criminal Justice Degree -
University of Louisville
Louisville, KY
Academy of Police Supervision -
Eastern Kentucky University
Richmond, KY
01.2013
Police Academy -
Eastern Kentucky University
Richmond, KY
01.1999
Skills
Analytical Thinking
Records Management
Legal Research
Data Verification
Strong Work Ethic
Data Analytics
Claims analysis
Accomplishments
Police Medal of Valor
Police Exceptional Service Medal (2)
Police Exceptional Merit Medal
Rawlings Subrogation "Star"
Rawlings Subrogation "High Roller" (2)
Certification
Force Science Use Of Force Expert
Kentucky Peace Officer
Timeline
Subrogation Analyst
The Rawlings Group
08.2020 - Current
Police Officer
Oldham County Police Department
10.2019 - 08.2020
Patrol Major
Jeffersontown Police Department
04.2016 - 11.2018
Training Sergeant
Jeffersontown Police Department
04.2012 - 04.2016
Patrol Officer
Jeffersontown Police Department
03.2008 - 04.2012
Special Weapons and Tactics Officer
Louisville Metro Police Department
09.2006 - 03.2008
Police Officer
Louisville Metro Police Department
08.2005 - 03.2008
Narcotics Detective
Louisville Metro Police Department
12.2002 - 08.2005
Police Officer
Jefferson County Police Department (former)
11.1998 - 12.2002
Telecommunicator
Jefferson County Police Department (former)
08.1997 - 11.1998
Criminal Justice Degree -
University of Louisville
Academy of Police Supervision -
Eastern Kentucky University
Police Academy -
Eastern Kentucky University
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