Donald McCandless
Yerington,NV
Summary
Organized Human Resources. Adept at managing a team of 40 personnel with close supervision and accurate reporting. Dedicated to thorough logistics and an expert in small business HR policies. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Dedicated Customer Service professional with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chief Human Resources Officer
Wild West Chevrolet
Yerington, Nevada
09.2015 - Current
- I plan, direct and coordinate all human resource activities and staff, and served as safety Officer
- Coordinated employee placements and administration.
- Oversaw promotions and position changes and handled paperwork.
- Recruited, hired and oversaw 40 staff by overseeing job interviews, conducting exit interviews and leading onboarding sessions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- I am the fire extinguisher when customers or staff get heated or mad.
- My favorite part is rewarding staff and customers.
- I report directly to the General Manager and Owner.
- TECHOLOGY SKILLS: Document management software, Electronic mail, Human resources software, Presentation software, spreadsheet software and Time accounting software.
- TOOLS USED: Desktop computers, Notebook computers, Copy machine, FAX machine, Scanners, Surveillance video and Audio recorders.
- This experience as taught me about the following topics: Personnel and human resources, Administration and management, Law and government, Education and training, Customer and personal service, Psychology, Clerical, Communications and Media.
Clinic Manager
South Lyon Medical Center
Yerington, Nevada
12.2011 - 06.2014
- I planned, directed and coordinated medical and health service in three separate clinics.
- Unified three clinics in order to utilize staff better.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budgets and supervising 16 employees.
- Built relationships with physicians to create steady referral pipeline.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Worked the IT Call Center and serviced IT issues when needed.
- TECHOLOGY SKILLS: Analytical and scientific software, Data base user interface, Medical software.
- This experience has taught me about the following topics: Administration and management, Customer and personal service, Deductive reasoning, Oral expression and comprehension, Problem sensitivity, Documenting and recording information.
Education
No Degree - Business Management
Career College of Northern Nevada
Sparks, NVSkills
- Training Needs Analysis
- Recruiting and Interviewing
- Labor Relations Coordination
- Conflict Resolution
- Problem Solving
- Hiring and Firing
- Forecasting Employment Needs
- Regulatory Compliance
- Policy Improvement Recommendations
- Accident Investigation
- Health and Safety Programs
- Administering Disciplinary Procedures
- Employee Work Scheduling
Certification
- Took the entire course for HRCI but was unable to test.
- New miner MSHA
- Class B CDL
- Disney Customer Experience Training
- Ham Radio License KF7IUI
Who I know
Tim Dyhr
VP External and Government Relations
I've known Mr. Dyhr for 11 years. We have worked, and participated in community action as active opinion leaders.
Donald is steady, consistent and loyal. - Tim
Jerry Bryant
Sales Floor Manager
I've known Mr. Bryant for 7 Years. We have worked together and served on the Yerington Chamber of Commerce.
Donald is balanced, resourceful and dependable. - Jerry
Additional Information
WHY I WANT TO BE HERE
I want to work at this company because I want to maintain my integrity. To become part of a safe and ethical team that will lead in innovation and produce products to an increasing demand of customers.
HOW I CAN ADD VALUE
I believe I would be an asset to this company because I have had good training workshops and great mentors. I have learned basic work habits form my grandfathers, and from the many years of on the job training. I pay attention to detail and not only do I show up for work but I show up on time. I believe you are not complete until you contribute to society and do good for others.
Languages
Spanish
Limited Working
Timeline
Chief Human Resources Officer
Wild West Chevrolet
09.2015 - Current
Clinic Manager
South Lyon Medical Center
12.2011 - 06.2014
No Degree - Business Management
Career College of Northern Nevada