Donald Rickey Swopshire Jr
Nashville,TN
Summary
Organized and motivated professional experienced in time management and customer service. Delivered positive customer experiences through strong work ethic and multitasking abilities. Focused on contributing to team success while embracing new challenges and opportunities for growth.
Overview
10
10
years of professional experience
Work History
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
Memphis, Tennessee
06.2025 - 12.2025
- Operated carpet cleaning equipment to remove dirt and stains from various surfaces.
- Assessed customer needs and recommended appropriate cleaning methods and services.
- Mixed and applied cleaning solutions safely according to manufacturer guidelines.
- Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
- Utilized special spotting agents and equipment to treat tough spots or stains in carpets.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Applied protective treatments such as deodorizers and stain-resistant coatings.
- Explained cleaning process to residential customers upon arrival at home and answered questions.
- Completed cleaning projects per day, with excellent survey ratings and multiple repeat customers.
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
Memphis, Tennessee
08.2023 - 12.2024
- Assessed customer needs and recommended appropriate cleaning methods and services.
- Operated carpet cleaning equipment to remove dirt and stains from various surfaces.
- Mixed and applied cleaning solutions safely according to manufacturer guidelines.
- Inspected carpets for signs of wear or damage before beginning work.
- Dried carpets using air movers and fans after the cleaning process was completed.
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
- Communicated effectively with clients regarding scheduled appointments or changes in service plans.
Order Picker
Great Neck Saw
Memphis, Tennessee
05.2023 - 07.2023
- Operated order picking equipment to fulfill customer orders efficiently.
- Selected and packed products based on order specifications and guidelines.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Conducted regular quality checks to ensure product standards were met.
- Maintained accurate inventory records using warehouse management systems.
Order Selector
Associated Wholesale Grocers Inc.
Southaven, Mississippi
10.2022 - 01.2023
- Selected and organized products for efficient order fulfillment.
- Operated pallet jacks and forklifts to transport goods safely.
- Maintained cleanliness and organization in the warehouse environment.
- Followed safety protocols to minimize risks during operations.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Prepared products for packaging and shipping according to company specifications.
Worker
Express Employment Professionals
Nashville, Tennessee
10.2021 - 09.2022
- Operated machinery to complete production tasks efficiently.
- Collaborated with team members to maintain workflow consistency.
- Assisted in training new employees on safety protocols and procedures.
- Conducted quality checks to ensure product standards were met.
- Organized work area at end of shift to ensure it is ready for next day's production run.
Flooring Installer
Hardwood Flooring Specialist
Eads, Tennessee
06.2020 - 08.2021
- Installed hardwood flooring in residential and commercial properties.
- Prepared subfloors by leveling and repairing surfaces.
- Measured and cut flooring materials to fit designated areas.
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
Memphis, Tennessee
07.2019 - 03.2020
- Operated carpet cleaning equipment to remove dirt and stains from various surfaces.
- Assessed customer needs and recommended appropriate cleaning methods and services.
- Mixed and applied cleaning solutions safely according to manufacturer guidelines.
- Followed safety protocols while transporting equipment between job sites efficiently.
- Reported any damages found during the service call back to office staff.
Carpet Cleaner
The Carpet Specialist
Memphis, Tennessee
01.2019 - 06.2019
- Assessed carpet conditions, selecting optimal cleaning methods to enhance results.
- Operated carpet cleaning machines to remove dirt and stains effectively.
- Maintained cleanliness of equipment and work areas for optimal performance.
- Collaborated with team members to improve workflow, ensuring timely and efficient service delivery.
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
Olive Branch, Mississippi
09.2018 - 12.2018
- Operated carpet cleaning equipment to remove dirt and stains from various surfaces.
- Assessed customer needs and recommended appropriate cleaning methods and services.
- Mixed and applied cleaning solutions safely according to manufacturer guidelines.
- Conducted pre-inspection of carpets to identify problem areas before cleaning began.
- Collaborated with team members to ensure efficient scheduling and service delivery.
- Responded to customer inquiries and provided service information effectively.
Team Member
McDonald's Restaurant
Memphis, TN
06.2016 - 03.2017
- Prepared and served food items to customers efficiently.
- Assisted team members during peak service hours to ensure smooth operations.
- Maintained cleanliness of dining area and kitchen spaces consistently.
Grill Operator
Waffle House
Southaven, Mississippi
01.2016 - 06.2016
- Prepared grill items according to Waffle House recipes and standards.
- Maintained cleanliness and organization of the grill station during shifts.
- Collaborated with team members to ensure timely meal delivery to customers.
Education
Hillcrest High
Memphis, TNSkills
- Carpet repair
- Order fulfillment
- Pallet jack operation
- RF scanning devices
- Barcode scanning
- Manual handling
- Order fulfillment
- Physical stamina
- Time management
- Multitasking
- Reliability
- Adaptability
- Attention to detail
- Effective communication
- Team collaboration
- Problem solving
- Conflict resolution
- Goal oriented
- Professional demeanor
- Pallet arrangement
- Attention to detail
- Attention to detail
Timeline
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
06.2025 - 12.2025
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
08.2023 - 12.2024
Order Picker
Great Neck Saw
05.2023 - 07.2023
Order Selector
Associated Wholesale Grocers Inc.
10.2022 - 01.2023
Worker
Express Employment Professionals
10.2021 - 09.2022
Flooring Installer
Hardwood Flooring Specialist
06.2020 - 08.2021
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
07.2019 - 03.2020
Carpet Cleaner
The Carpet Specialist
01.2019 - 06.2019
Carpet Cleaning Technician
Heaven Sent Carpet Cleaning
09.2018 - 12.2018
Team Member
McDonald's Restaurant
06.2016 - 03.2017
Grill Operator
Waffle House
01.2016 - 06.2016
Hillcrest High