Donavan Armstrong
Milton,FL
Summary
Motivated to excel in learning a new career. I thrive in environments requiring the ability to effectively prioritize and juggle multiple projects. Proven track record at Shamrock Distribution Warehouse for enhancing customer satisfaction and team efficiency. Expert in inventory control and superior customer service, I consistently resolve problems and improve operations. My approach is always hands-on, ensuring attention to detail and adherence to company standards.
Overview
8
8
years of professional experience
Work History
Server/Waiter
Yamato Japanese Steakhouse
Milton, FL
04.2024 - 12.2024
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food orders promptly and courteously.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Warehouse Loader
Shamrock Foods
Aurora, CO
12.2022 - 01.2024
- Collaborated with team members to complete tasks efficiently and accurately.
- Secured loads on pallets to minimize damage and worker injuries.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Communicated with team members to coordinate efficient and accurate movements.
- Loaded merchandise onto delivery trucks for shipment to customers.
Delivery Driver
Amazon DSP
Kansas City, MO
01.2021 - 10.2022
- Transported and safely delivered items to prevent damage or loss.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Loaded and unloaded vehicles at distribution center and delivery address.
Server/Waiter
Osaka Japanese Steakhouse
Houma, LA
02.2018 - 12.2020
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
Overnight Stocker
The Home Depot Inc
Ocean City, MD
08.2016 - 02.2018
- Stocked shelves with merchandise to ensure availability of products for customers.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Adhered strictly to safety regulations while handling heavy equipment such as electric ladders and electric pallet jacks.
- Received and stocked merchandise in a timely manner.
Education
High School Diploma -
New Braunfels Highschool
New Braunfels, TX04-2017
Skills
- Food inspection
- Order delivery practices
- Team member support
- Electric pallet jack operation
- Stock rotation
- Inventory control
- Loading and unloading
- Superior customer service
- Adherence to high customer service standards
- Multitasking Abilities
- Problem resolution
- Attention to detail
Timeline
Server/Waiter
Yamato Japanese Steakhouse
04.2024 - 12.2024
Warehouse Loader
Shamrock Foods
12.2022 - 01.2024
Delivery Driver
Amazon DSP
01.2021 - 10.2022
Server/Waiter
Osaka Japanese Steakhouse
02.2018 - 12.2020
Overnight Stocker
The Home Depot Inc
08.2016 - 02.2018
High School Diploma -
New Braunfels Highschool
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