Donavon Ross
Atlanta,GA
Summary
Proven professional with extensive experience as a Driver for COCA COLA and an ATM Technician at Burroughs Inc., showcasing strong time management and customer service skills. Achieved a consistent record of safe driving and efficiency, enhancing productivity by effectively troubleshooting and maintaining equipment. Demonstrates a commitment to safety protocols and exceptional service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver
Crystal Springs Water Co Inc
03.2022 - 09.2024
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Driver
COCA COLA
10.2021 - 01.2022
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
ATM Technician
Burroughs Inc.
01.2018 - 06.2020
- Promoted a secure environment for both customers and employees by adhering strictly to safety guidelines during all service activities.
- Inspected and tested faulty circuit boards and microprocessors.
- Performed maintenance duties and safely handled chemicals and solutions.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Assisted customers with technical support inquiries.
- Efficiently troubleshot and repaired [Type] equipment to cut company costs and maximize productivity.
- Installed and maintained automated teller machines in retail stores.
- Documented changes and actions in computer-based tracking system.
- Facilitated maintenance team training procedures to align with company standards.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
High School Diploma -
Roadmaster Driver School
Atlanta, GA10-2018
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- GPS and route planning
- Traffic laws knowledge
- Safety Protocols
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Class A
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- OSHA Certified
Languages
English
Full Professional
Arabic
Professional Working
Timeline
Driver
Crystal Springs Water Co Inc
03.2022 - 09.2024
Driver
COCA COLA
10.2021 - 01.2022
ATM Technician
Burroughs Inc.
01.2018 - 06.2020
- Class A
- DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration (FMCSA).
- OSHA Certified
High School Diploma -
Roadmaster Driver School
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