Don Carlo Trinidad

Work History

Macy's

01.2021 - 11.2023

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Greeted customers and provided outstanding customer service.

Orinda Care Center

02.2017 - 06.2020

Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Cared for wounds, provided treatments, and assisted with procedures.
Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to the appropriate healthcare provider promptly.
Assisted with admissions, appointments, transfers, and discharges.
Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Improved patient satisfaction by providing compassionate and attentive care.
Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.

Peet's Coffee

01.2015 - 11.2016

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.