Dondre McFarland
New York
Summary
Experienced Bartender with extraordinary customer service skills and a motivated attitude. Knowledgeable about drink combinations and committed to serving with great energy. A high-energy individual, with the ability to multitask and work well under pressure. Adept at maintaining a clean and organized bar area and dedicated to providing customers with a warm and welcoming environment.
Overview
5
5
years of professional experience
Work History
Bartender
TAO
05.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Nighthorse
01.2023 - 11.2023
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Followed strict recipes and drink measurements to minimize product used.
Cleaner
Satellite Academy High School
12.2018 - 06.2023
- Performed general custodial duties that include dusting, mopping, vacuuming, cleaning classrooms, restrooms, and restocking paper and soap supplies.
- Maintained sanitary environment for staff and students
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Managed entire building with cleaning resources
- Perform building checks on some weekends to ensure facility is functioning properly.
Bartender and Bar Back
No Aloha Bar
11.2022 - 01.2023
- Greeted bar guests with a friendly and helpful attitude at all times
- Helped to realize continual yearly increases in drink sales
- Provided guests with drink suggestions and menu information
- Kept up with popular new drinks and stay well acquainted with countless drink recipes and mixing techniques
- Maintained a clean and orderly bar
- Managed bar inventory and placed orders as needed
- Communicated with vendors and established strong working relationships with them
- Handled difficult and inappropriate customers with grace and professionalism
- Worked well with other bar and restaurant staff.
Bartender and Bar Back
Casa Maya Brooklyn
07.2022 - 11.2022
- Served as a hospitable and fast-working bartender in one of the city's top high-end restaurants
- Provided bar patrons with optimal customer service
- Maintained an up-to-date knowledge of beverage offerings and mixing techniques
- Carried on friendly conversations with patrons and answered any questions or concerns to the best of my ability
- Worked in a collaborative manner with other restaurant employees to ensure outstanding customer experiences.
Education
Bachelors of Sociology -
State University of New York
Stony, Brook, New YorkSkills
- Suggestive Selling
- Classic Cocktails
- Age Identification and Compliance
- Preparing Garnishes
- Recipe and Menu Memorization
- Custom Drink Preparation
- Cash Register Operation
Timeline
Bartender
TAO
05.2023 - Current
Bartender
Nighthorse
01.2023 - 11.2023
Bartender and Bar Back
No Aloha Bar
11.2022 - 01.2023
Bartender and Bar Back
Casa Maya Brooklyn
07.2022 - 11.2022
Cleaner
Satellite Academy High School
12.2018 - 06.2023
Bachelors of Sociology -
State University of New York
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