Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Doneshia Payne

Conroe,TX

Summary

I'm a hardworking and reliable associate with over ten years of customer service and seven years in shipping and receiving experience. I'm organized, proactive, and punctual with both an individual and team-oriented approach that can

handle diverse job requirements and meet company goals.

Overview

14
14
years of professional experience

Work History

Warehouse Associate

Amazon
Rialto, CA
10.2017 - 12.2024
  • Utilize pallet jacks to transport inventory to and from different warehouse locations.
  • Collaborated with team members to optimize workflow processes and improve overall efficiency.
  • Apply labels to materials or marked information on cases.
  • Receiving and Sorting of packages. manual palletizing
  • Robot operator, jam clear, pallet wrapping.
  • Loading/unloading trucks.

Dispatch Clerk

Frontier Communications
Ontario, CA
01.2016 - 12.2016
  • Dispatch orders and repair tickets field technicians.
  • Respond to problem reports, repairs, and complaints.
  • Inbound/outbound calls and customer service
  • Managed incoming service requests and prioritized based on urgency and availability.
  • Utilized advanced routing software to optimize delivery routes and reduce delays.

Patient Care Assistant

Baptist Health System
San Antonio, TX
12.2014 - 12.2015
  • Provide patient comfort, answer calls, and handling needs of staff.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Transport patients to different departments within the hospital.

Customer Service Representative

Harland Clarke Corp.
San Antonio, TX
11.2011 - 12.2014
  • Determine customer needs and upsold products and services to maximize sales.
  • Assist customers about billing procedures, processed payments and provided payment option setup assistance.
  • Document calls with customers, track requests, problems, and concerns.

Cashier

Walmart
San Antonio, TX
01.2011 - 11.2011
  • Processed customer transactions accurately and efficiently, ensuring a positive shopping experience.
  • Maintained a clean and organized checkout area to enhance operational efficiency.
  • Assist with training new cashiers on register operations and customer service

Education

Associate of Science - Respiratory Care- Currently Attending

Lone Star College
Houston, TX
10-2028

Skills

  • Customer service
  • Cashier
  • Dispatch
  • Shipping and receiving
  • Pallet jack and Robot operator
  • Order picking and processing

References

Available upon request.

Timeline

Warehouse Associate

Amazon
10.2017 - 12.2024

Dispatch Clerk

Frontier Communications
01.2016 - 12.2016

Patient Care Assistant

Baptist Health System
12.2014 - 12.2015

Customer Service Representative

Harland Clarke Corp.
11.2011 - 12.2014

Cashier

Walmart
01.2011 - 11.2011

Associate of Science - Respiratory Care- Currently Attending

Lone Star College
Doneshia Payne