Donia Hamad
Wylie
Summary
Dedicated sales associate with expertise in customer relationship management and visual merchandising. Committed to delivering exceptional service and maintaining organized displays to enhance customer experience.
Overview
4
4
years of professional experience
2009
2009
years of post-secondary education
Work History
Sales Associate
Dillard's
Garland
07.2025 - Current
- Assisted customers in locating merchandise and provided product knowledge.
- Processed transactions using point-of-sale systems efficiently.
- Maintained store displays and ensured merchandise was organized.
- Followed store policies for safety and cleanliness consistently.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Customer Service Representative
X zoom auto sales
Arlington
11.2021 - 05.2024
- Assisted customers with vehicle selection and financing options.
- Addressed customer inquiries and resolved issues promptly.
- Processed sales transactions using point-of-sale systems.
Education
Jerusalem Highschool
Jerusalem , Skills
- Point-of-sale systems
- Visual merchandising
- Customer relationship management
- Inventory management
- Time management
- Sales techniques
- Attention to detail
- Conflict resolution
- Flexible schedule
- Product recommendations
Languages
English
Professional
Arabic
Professional
Timeline
Sales Associate
Dillard's
07.2025 - Current
Customer Service Representative
X zoom auto sales
11.2021 - 05.2024
Jerusalem Highschool