Summary
Overview
Work History
Education
Skills
Timeline
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Donia Surrano

Phoenix,United States

Summary

Engaging Foster Care specialists assessing exceptional time management and crisis management skills. Bringing [Number] years of hands-on experience in client history taking, case analysis, therapeutic intervention and correctional counseling. Expertise in Adults with disabilities.

Overview

6
6
years of professional experience

Work History

Therapeutic Home Specialist

Devereux
05.2023 - Current
  • Maintained thorough documentation of case progress, ensuring compliance with state regulations and facilitating a well-organized approach to service provision.
  • Managed caseloads effectively, balancing administrative tasks with direct service provision to successfully meet each adult's needs under supervision.
  • Developed discharge and treatment plans for clients
  • Oversee providers and assist in treating the clients by providing guidance and documentation assistance when needed.
  • Collaborated with multidisciplinary teams for effective coordination of clients treatment.

Registered Behavioral Technician

Action Behavior Center
09.2022 - 03.2023
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Treated clients and families with respect and dignity.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used ABA therapy in sessions
  • Worked with 18 months to seven year olds

Program Coordinator

Hozhoni Foundation
02.2022 - 07.2022
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Organized and managed program development from conception through successful execution.
  • Designed program implementation and maintenance plan.
  • Assisted with community resources for healthcare and mental health.
  • Supervised two of professional and administrative personnel.

Job Coach

Quality Connections
04.2021 - 10.2021
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
  • Assisted clients in building successful job search strategies.
  • Kept detailed records of individual histories, scores and documents.
  • Worked with job seekers to determine job targets based on skills and personality.

Direct Care Worker

Inspire Inc
10.2018 - 04.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Documented vitals, behaviors and medications in client medical records.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and assisted residents through individual service plans.

Education

Bachelor of Arts - Social Work

Northern Arizona University
Flagstaff, AZ
05.2021

Skills

  • Administrative Support
  • Patient Assessments
  • Health Plan Benefits
  • Constructive Feedback
  • Behavioral Guidance
  • Staff management

Timeline

Therapeutic Home Specialist

Devereux
05.2023 - Current

Registered Behavioral Technician

Action Behavior Center
09.2022 - 03.2023

Program Coordinator

Hozhoni Foundation
02.2022 - 07.2022

Job Coach

Quality Connections
04.2021 - 10.2021

Direct Care Worker

Inspire Inc
10.2018 - 04.2021

Bachelor of Arts - Social Work

Northern Arizona University

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Donia Surrano