Donisha Dowlen
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Dollar General
Orlando, FL
06.2022 - Current
- Provided training to new employees on company policies and procedures.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Ensured compliance with all safety regulations throughout the store premises.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Education
GED -
Max Hayes
Cleveland, OH01-2001
Skills
- Store Organization
- Stock management
- Customer Service Management
- Customer experience
- Team Management
- Employee Coaching
- Staff Supervision
- POS Systems
- Work Planning and Prioritization
- Stock Rotations
- Store Opening and Closing
- Scheduling Coordination
- Staff Management
- Shift Scheduling
- Employee Scheduling
- Attention to Detail
- Team Building and Leadership
- Flexible Schedule
- Staff Scheduling
- Time Management
- Customer Service
Timeline
Assistant Store Manager
Dollar General
06.2022 - Current
GED -
Max Hayes