Donivan Morris
Kingman,AZ
Summary
Dynamic and customer-focused professional with a history of excellence at Knuckles, adept at multitasking and team collaboration. Proven ability to enhance customer satisfaction and manage high-pressure situations, showcasing effective time management and exceptional service skills. Achieved seamless dining experiences by leveraging strong organizational abilities.
Overview
1
1
year of professional experience
Work History
Host
Knuckles
04.2024 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
N/a - N/a
KOLA/PASS
Kingman, AZSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host
Knuckles
04.2024 - 11.2024
N/a - N/a
KOLA/PASS
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