DonKarai Russell
Marietta,GA
Summary
Results-driven Sales Manager with expertise in inventory management, effective communication, and team collaboration. Achievements include optimizing store layout for improved customer flow and successfully training new associates to elevate service standards.
Overview
5
5
years of professional experience
Work History
Part Sales Manager
AutoZone
2023.11 - Current
- Supervised daily operations, ensuring adherence to company policies and safety standards.
- Trained and mentored new sales associates on product knowledge and customer service practices.
- Managed inventory levels, utilizing point-of-sale systems for accurate stock monitoring.
- Implemented promotional strategies to boost sales and enhance customer engagement.
- Collaborated with management to optimize store layout for improved customer flow and accessibility.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
Cashier
McDonald's
2021.06 - 2021.12
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area to enhance guest experience.
- Collaborated with team members to ensure smooth operations during peak hours, optimizing workflow efficiency.
Education
High School Diploma - Automotive Engineering
Georgia Piedmont Technical College
Clarkston, GA2025-07
High School Diploma -
Clarkston High School
Clarkston, GA2025-05
Skills
- Sales analysis
- Ordering parts
- Customer service
- Problem-solving skills
- Improving customer satisfaction
- Team collaboration
- Verbal and written communication
- Email communication
- Parts installation
Timeline
Part Sales Manager
AutoZone
2023.11 - Current
Cashier
McDonald's
2021.06 - 2021.12
High School Diploma - Automotive Engineering
Georgia Piedmont Technical College
High School Diploma -
Clarkston High School