Luis Lozada
Belleville
Summary
Resourceful and motivated professional with early leadership experience in management and customer service roles. Skilled in delivering high-quality service, maintaining strong customer relationships, and ensuring operational standards are met. With a strong commitment to efficiency, professionalism, and attention to detail. Dedicated to exceeding expectations and completing every task with accuracy and pride.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Part sales manager
Autozone
East Orange
01.2026 - Current
- Supervised daily operations of parts sales team and ensured smooth workflow.
- Assisted customers in selecting appropriate parts based on their needs.
- Resolved customer complaints in a timely manner.
- Operated point of sales and parts lookup computer systems.
- Received, examined and reshelved returned parts.
- Coordinated and executed daily parts deliveries to local businesses.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Counted and balanced registers.
- Improved team member performance by devising and overseeing personalized strategies.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Manager
S.LOZADALANDSCAPEANDPAINTINGLLC
Newark
03.2023 - 11.2025
- Monitored inventory levels to maintain optimal supply for projects.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Led team meetings to align project goals and timelines.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained new employees on company policies and operational procedures.
Education
Criminal Justice
Seton Hall University
South Orange, NJ 09.2025 - 03.2026
Skills
- Customer service
- Inventory management
- Team leadership
- Problem resolution
- Communication skills
- Sales analysis
- Ordering parts
- Reviewing deliveries
- Clean driving record
- Returns processing
- Sales training
- Warranty handling
- Problem-solving skills
- Parts recommendation
- Replacement parts identification
- Customer education
- Parts installation
- Inventory auditing
- Suggestive selling
- Goal setting
- Coordinating paperwork
- Staff training
- Email communication
- Cash handling
- Merchandise quality assurance
- Social media marketing
Timeline
Part sales manager
Autozone
01.2026 - Current
Criminal Justice
Seton Hall University
09.2025 - 03.2026
Manager
S.LOZADALANDSCAPEANDPAINTINGLLC
03.2023 - 11.2025