DONNA BENITEZ
Metairie,LA
Summary
Experienced PTA with a 20 year track record as a clinician, specializing in outpatient orthopedics. In the last three years, I’ve seamlessly transitioned into a dual role, serving both as a Clinic Manager and clinician. My work is characterized by self-motivation, meticulous attention to detail, and a commitment to efficiency. I excel in fostering positive relationships with both patients and colleagues, creating an uplifting environment. Eager to embrace new challenges and continuously expand my knowledge base.
Overview
22
22
years of professional experience
Work History
Clinic Manager/PTA
SUPERIOR REHABILITATION
06.2005 - 11.2023
- Collaborated with PT to deliver patient care, specializing in diagnosis-specific therapeutic exercises including advanced neuro rehab and balance activities
- Proficient in soft tissue manipulation techniques, including use of instruments (Graston), proficient in use of kinesiotape and manual therapy techniques within my scope as a PTA
- Performed job screens, assisted with RTW work circuits and FCE’s
- Interviewed and hired staff therapist, technician and office support
- Managed bi-weekly payroll and time-off request
- Oversaw the procurement of office, clinic and marketing supplies
- Created weekly schedules for PT Technicians
- Maintained a comprehensive database for monthly newsletters and marketing campaigns
- Conducted electronic and hard copy billing of claims
- Posted payments to accounts and reconciled receivables
- Tracked patient insurance expiration/end of prescription and facilitated reassessments.
Home Health & Contract Outpatient PTA
SOUTHERN FLEX | ALLIED RESOURCE GROUP
02.2004 - 06.2005
PTA
NORTH OAKS HEALTH SYSTEMS
09.2001 - 09.2003
- Staff PTA for outpatient clinic floating to rehabilitation, acute and pediatrics when needed
Education
Associate of Applied Science - Physical Therapy Assisting
Delgado Community College
New Orleans, LA08.2001
Certificate - Medical Coding ICD-9 And CPT
UNO
New Orleans, LA 01.1993
Skills
- Critical Thinking
- Process Implementation
- Decision-Making
- Medicare Compliance
- Process Improvement
- Personnel Management
- Patient Safety
- Electronic Medical Record Software
- Problem Identification
Timeline
Clinic Manager/PTA
SUPERIOR REHABILITATION
06.2005 - 11.2023
Home Health & Contract Outpatient PTA
SOUTHERN FLEX | ALLIED RESOURCE GROUP
02.2004 - 06.2005
PTA
NORTH OAKS HEALTH SYSTEMS
09.2001 - 09.2003
Associate of Applied Science - Physical Therapy Assisting
Delgado Community College
Certificate - Medical Coding ICD-9 And CPT
UNO