Donna Cason
Oakland,CA
Summary
Recently retired, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Organized outreach seminars and training for contractors, community and organization.
Overview
32
32
years of professional experience
Work History
Contract Compliance Officer
Port Of Oakland
Oakland , CA
02.2012 - 02.2022
- Monitored and analyzed contractor and vendor payroll documentation for compliance with regulations.
- Generated reports to analyze contract performance.
- Complied with contracting and procurement laws and internal policies and procedures.
- Researched and resolved contract compliance-related problems and routine questions.
- Offered technical support and guidance to contractors, project inspectors and general public.
- Reviewed and investigated complaints to keep policies and practices compliant with federal and state laws.
- Warned violators of infractions or penalties.
- Maintained composure in stressful situations, interviews and records searches.
- Kept informed regarding pending industry changes, trends or best practices.
- Entered into record-keeping systems appropriate data needed to create new records or update existing ones.
- Reviewed federal, state and local laws and updated investigation strategies to reflect current information
- Reviewed California and FAA laws and updated investigation strategies to reflect current information
- Reviewed California Prevailing Wage laws and updated investigation strategies to reflect current information
Assistant Vice President - Back Office Operations
McMorgan & Company
San Francisco , CA
03.1987 - 04.2009
- Resolved issues and recommended actions based on production and compliance reports.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
- Allocated work assignments and tasks to comprehensively manage administrative projects.
- Identified opportunities to improve business process flows and productivity.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Led operational team in development, rollout and management of new product lines.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Clarified roles, responsibilities and expectations of staff.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects.
Education
Bachelor of Arts - Criminal Justice
California State University - Sacramento
Sacramento, CASkills
- Database Management
- Process Implementation
- Policy Enforcement
- Licensing Regulations
- Relationship Management
- Document Review
Passion for travel
Passionate about traveling to new places and learning about cultures around the world. Excited to research locations and provide details to travel partners.
Timeline
Contract Compliance Officer
Port Of Oakland
02.2012 - 02.2022
Assistant Vice President - Back Office Operations
McMorgan & Company
03.1987 - 04.2009
Bachelor of Arts - Criminal Justice
California State University - Sacramento
Similar Profiles
ALFRED CHANEYALFRED CHANEY
Port Equipment Driver at Port Of OaklandPort Equipment Driver at Port Of Oakland
TARIQ COFFEYTARIQ COFFEY
Warehouse Associate at PORT OF OAKLANDWarehouse Associate at PORT OF OAKLAND
Prakash PoudelPrakash Poudel
Software Developer In Test/ Automation Engineer at Port of OaklandSoftware Developer In Test/ Automation Engineer at Port of Oakland