Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Donna Chambers

Vaiden,USA

Summary

Dynamic, customer service-oriented professional with a proven track record of delivering exceptional support and fostering positive client relationships. Highly organized and detail-oriented, adept at efficiently managing multiple tasks while maintaining a strong focus on quality and customer satisfaction. Committed to continuous improvement and leveraging feedback to enhance service delivery, ensuring every interaction contributes to an elevated customer experience. Passionate about creating seamless experiences that drive customer loyalty and contribute to overall business success.

Overview

30
30
years of professional experience

Work History

Activity Director

Aurora Health and Rehabilitation
2021.10 - 2024.03
  • Developed and implemented engaging activity programs to enhance resident well-being.
  • Coordinated interdisciplinary team meetings to align on resident care goals and activities.
  • Trained and supervised staff in activity planning and execution, fostering a collaborative environment.
  • Evaluated resident feedback to refine programming, ensuring relevancy and satisfaction.
  • Conducted assessments of resident interests to tailor activities that promote social interaction and engagement.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.

Activity Director

GREENBRIAR NURSING CENTER
2020.01 - 2020.11
  • Developed schedules for activity aides.
  • Engaged in morning staff meetings and contributed to weekly PIP discussions.
  • Ensured completion and readiness of monthly activity calendars by the 1st of each month for residents.
  • Facilitated distribution of meal trays in dining room as required.

Activities Assistant

Lakeland Nursing Home and Rehabilitation
2019.02 - 2020.01
  • Daily activities with residents.
  • Weekly care plan meetings when the director was unavailable, daily participation logs for residents, one on one visits with residents, groups large and small, assisted the volunteers as they came to do things with residents, assisted residents to and from activities and to meals each day as needed.
  • There were several months that we was with out a director so I was doing both my job and the directors job.

Server/Cashier

Country Cookin
2017.11 - 2019.02
  • Delivered exceptional dining experiences to guests.
  • Maintained cleanliness of kitchen utensils and dishes.
  • Executed standard cleaning procedures.
  • Processed customer payments accurately.

Cashier

Handee Mart
1999.01 - 2001.05

• Managed point-of-sale operations effectively.

• Stocked shelves efficiently to maintain inventory.

• Assembled customer food orders.

• Fostered positive interactions to build customer loyalty.

• Kept store front tidy and organized.

Assistant manager

Citi Trends
2000.02 - 2001.03
  • Managed documentation efficiently.
  • Managed point-of-sale operations effectively.
  • Arranged products for optimal visibility on sales floor.
  • Executed markdowns for items on clearance.
  • Resolved customer inquiries efficiently.
  • Conducted regular bank deposits.

Manager

Shoe City
1998.01 - 1999.01
  • Processed daily sales records.
  • Coordinated timely freight placement.
  • Performed routine cleaning tasks to uphold store presentation.
  • Enhanced customer satisfaction through effective communication.

Cashier

Sunflower
1994.01 - 1996.01

• Processed customer transactions.

• Organized and replenished front-end inventory.

Education

Diploma - High school diploma

Old Dominion Christian
Kosciusko, MS
05.1996

Skills

  • Time management
  • Organization
  • Communication
  • Teamwork
  • Detailed oriented
  • Adaptability

Additional Information

Personal References

• Landon Clark (662) 242-2581

• Jessica Crittenden (662) 516-9542

• Laken Russell (662) 385-0636

Timeline

Activity Director

Aurora Health and Rehabilitation
2021.10 - 2024.03

Activity Director

GREENBRIAR NURSING CENTER
2020.01 - 2020.11

Activities Assistant

Lakeland Nursing Home and Rehabilitation
2019.02 - 2020.01

Server/Cashier

Country Cookin
2017.11 - 2019.02

Assistant manager

Citi Trends
2000.02 - 2001.03

Cashier

Handee Mart
1999.01 - 2001.05

Manager

Shoe City
1998.01 - 1999.01

Cashier

Sunflower
1994.01 - 1996.01

Diploma - High school diploma

Old Dominion Christian
Donna Chambers