Donna Clark
Brighton,MA
Summary
Highly motivated and hard working employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills
Overview
46
46
years of professional experience
Work History
Administrative & Executive Assistant
Steward Health Care-St Elizabeth's Medical Center
Brighton, MA
03.1996 - 10.2024
- Delivered optimal administrative support to the U.S. Family Health Plan CEO and Senior Leadership Team.
- Reserved conference rooms and venues for meetings and company events.
- Arranged catering for meetings.
- Interacted with the VP of Finance, Accounts Payable, and Purchasing departments for processing departmental invoices. Input of required information in Meditech and SharePoint systems to create purchase requests for ordering medical and office supplies, as well as to create new vendors.
- Managed and tracked expenses to meet the company budget requirements. Maintained the monthly accrual invoice spreadsheet.
- Handled confidential information with discretion and integrity.
- Interacted with patients to help resolve billing issues, forwarded/reported complaints to the appropriate staff for follow-up.
- Managed petty cash.
Medical Office Secretary
St Elizabeth's Medical Center
Brighton , MA
01.1982 - 03.1996
- Greeted patients, collected personal information, and verified insurance coverage.
- Scheduled patient appointments and procedures for four attending physicians, and approximately thirty interns and residents.
- Managed patient records daily, requesting records and x-ray films as needed.
- Provided administrative support to the medical staff, including physicians, nurses, and technicians.
- Coordinated with other departments within St. Elizabeth's Hospital, including interpreter services and social services, as needed regarding patient care needs.
Ice Skating Instructor/Program Coordinator
Bay State Skating School
Waltham, MA
10.1978 - Current
- Track attendance for classes.
- Provide guidance on how to properly tie skates, and advise students on proper attire.
- Provide group teaching assignments to instructors.
- Provide shadowing to orient new instructors.
- Provide feedback to instructors regarding skills and form.
- Assign skaters to the appropriate group based on ability.
- Evaluated skater progress, and delivered constructive feedback to help improve.
- Encouraged students to practice regularly to master their skills and build confidence.
- Complete accident reports as needed, and forward reports to the Skating School.
Education
High School Diploma -
Our Lady of The Presentation Academy
Newton, MA06-1978
Skills
- Customer Service Oriented
- Information Confidentiality
- Professional and Mature
- Calendar Management
- Problem-Solver
Affiliations
- Current Professional Ice Skating Coordinator and Instructor for Bay State Skating School in Waltham, MA
- Past competitive figure skater, I passed the 7th figure test and competed in New England and Eastern competitions
Timeline
Administrative & Executive Assistant
Steward Health Care-St Elizabeth's Medical Center
03.1996 - 10.2024
Medical Office Secretary
St Elizabeth's Medical Center
01.1982 - 03.1996
Ice Skating Instructor/Program Coordinator
Bay State Skating School
10.1978 - Current
High School Diploma -
Our Lady of The Presentation Academy
Similar Profiles
Eileen KolodnyEileen Kolodny
Registered Nurse Educator at Steward St. Elizabeth's Medical CenterRegistered Nurse Educator at Steward St. Elizabeth's Medical Center
Monica McAvoyMonica McAvoy
Registered Nurse at Steward St. Elizabeth's Medical CenterRegistered Nurse at Steward St. Elizabeth's Medical Center
Jillian M BairdJillian M Baird
Surgical Scheduler Coordinator at Steward Health Care at St. Elizabeth Medical CenteSurgical Scheduler Coordinator at Steward Health Care at St. Elizabeth Medical Cente