Donna Cox
Monaca,PA
Summary
Driven professional with a strong background in billing and patient care, demonstrated at Premier Comp Solutions, PCS, and Beaver Valley Foot Clinic. Excelled in insurance verification and fostering patient trust, significantly enhancing billing accuracy and patient satisfaction. Skilled in HIPAA compliance and customer engagement, showcasing a blend of technical expertise and interpersonal skills. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
21
21
years of professional experience
Work History
Billing Specialist
Premier Comp Solutions, PCS
03.2013 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Medical Assistant
Beaver Valley Foot Clinic
05.2003 - 03.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
High School Diploma -
New Brighton Area High School
New Brighton, PA06.1985
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Data entry proficiency
- Claim submission
- HIPAA Compliance
- Medical coding knowledge
- Payment posting
- Customer Engagement
- Record preparation
- Records organization and review
- Billing and Invoicing
- Customer Service
- Paperwork and documentation
- Administrative Support
Timeline
Billing Specialist
Premier Comp Solutions, PCS
03.2013 - Current
Medical Assistant
Beaver Valley Foot Clinic
05.2003 - 03.2013
High School Diploma -
New Brighton Area High School
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