Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Donna Craven-Morales

Pembroke Pines,FL

Summary

Attention to detail: meticulous attention to detail in investigating and analyzing, Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Director of Operations

Drone Nerds
Ft Lauderdale, FL
01.2017 - Current
  • Manage AR operations, coordinating staff workflows and review completed work to reduce errors.
  • Fraud prevention detection
  • Manage accounts receivable Insurance
  • Conduct credit checks on new customers prior to extending credit terms; risk deduction
  • Develops and maintain relationships with customers to ensure timely payment of invoices.
  • Negotiate payment plans with past due customers while ensuring full compliance with company policies.
  • Monitor delinquent accounts and initiated collection efforts as needed.
  • Investigate and resolve customer inquiries regarding billing issues or discrepancies.
  • Implement new procedures within the Accounts Receivable department to improve efficiency.
  • Research disputed invoice items for resolution of payment delays.
  • Provided training and guidance to Accounts Receivable staff members as needed.
  • Assist external auditors during year-end audit process by providing required documentation.

Corporate Accountant

Results Companies
Ft Lauderdale, FL
10.1997 - 01.2017
  • Monitored daily accounts payable activities and ensured compliance with established internal control procedures.
  • Managed credit cards, including issuing cards and reconciling monthly statements. Prepared weekly check runs for approval by management.
  • Reconciled monthly statements from vendors and suppliers.
  • Provided guidance to team members regarding complex billing issues or payment inquiries.
  • Ensured all payments were made in accordance with contract terms and conditions.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.Created detailed reports on aging payables, vendor payments, cash disbursements.
  • Assisted external auditors during year-end audit process by providing required documentation.
  • Managed relationships with tax authorities, bankers and auditors.

Education

Accounting

Bedford High
Bedford, OH

Skills

  • Analytical skills
  • Investigative skills
  • Attention to detail
  • Risk Mitigation
  • Research skills
  • Account Analysis
  • Strategic planning and execution
  • Multitasker
  • Process Improvements

Accomplishments

Drone Nerds- The Extra Mile Award 2019 For going beyond to make our organization stand for great service and commitment

References

References available upon request.

Timeline

Director of Operations

Drone Nerds
01.2017 - Current

Corporate Accountant

Results Companies
10.1997 - 01.2017

Accounting

Bedford High
Donna Craven-Morales