Donna Crecelius
Blythe,CA
Summary
Seasoned Patient Account Coordinator with experience in streamlining patient account processes to improve efficiency. Possess strong skills in coordinating with various departmental teams, managing patient account databases, and taking care of billing inquiries. Known for successfully resolving patient complaints and discrepancies, thereby improving customer relationship management within medical settings. Dedicated patient account representative bringing several years' experience in customer service and healthcare support. Well-developed communication, time management and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Patient Accounts Coordinator
Palo Verde Hospital
Blythe, CA
12.2003 - 09.2022
- Responsible for entering customer payments into the accounting software system
- Maintained accurate records of accounts receivable and payable transactions
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports
- Analyzed customer account information to identify discrepancies or trends in payment history
- Reconciled daily cash receipts with bank deposits
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes
- Prepared monthly statements for customers and sent out reminder notices when necessary
- Provided support on audits of accounts receivable by gathering requested information from internal systems
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
Education
High School Diploma -
Camp Verde High School
05.1991
Skills
- HIPAA Compliance
- Insurance knowledge
- Strong Organization
- File coordination
- Collections experience
- Data entry proficiency
- Bookkeeping procedures
- Payment Processing
- HIPAA understanding
- Bookkeeping
- Report Generation
- Administrative Support
Timeline
Patient Accounts Coordinator
Palo Verde Hospital
12.2003 - 09.2022
High School Diploma -
Camp Verde High School
Similar Profiles
Joey WilliamsJoey Williams
Materials Handler at Palo Verde HospitalMaterials Handler at Palo Verde Hospital
Caryne Ross LedesmaCaryne Ross Ledesma
Medical Surgical Staff Registered Nurse at Palo Verde HospitalMedical Surgical Staff Registered Nurse at Palo Verde Hospital
Leia CuachonLeia Cuachon
Lead OR Nurse at Palo Verde HospitalLead OR Nurse at Palo Verde Hospital
Crystal BejaranoCrystal Bejarano
Team Trainer at Loves Travel StopTeam Trainer at Loves Travel Stop
DANIELA JAUREGUIDANIELA JAUREGUI
Sub Custodian at Palo Verde Unified School DistrictSub Custodian at Palo Verde Unified School District