Donna Desembrana
Las Vegas,NV
Summary
Diligent Casino Cage Cashier at Bellagio Hotel and Casino, adept in compliance monitoring and fostering teamwork. Excelled in enhancing team performance through mentoring, achieving exceptional accuracy in financial transactions. Demonstrated professionalism and adaptability, significantly contributing to customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Casino Cage Cashier
Bellagio Hotel and Casino
06.2005 - 07.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced books with daily summary reconciliations.
- Handled money, ticket and chips exchanges for customers.
- Protected cage from unauthorized access and monetary losses by consistently following security protocols.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
Education
Bachelor of Science - Nursing
Roseman University of Health Sciences
Henderson, NV09.2024
Bachelor of Arts - Psychology
Nevada State College At Henderson
Henderson, NV12.2014
Skills
- Compliance Monitoring
- Strong Ethics
- Teamwork and Collaboration
- Analytical Thinking
- Active Listening
- Adaptability and Flexibility
- Interpersonal Skills
- Professionalism
- Multitasking
- Customer Service
- Time Management
Timeline
Casino Cage Cashier
Bellagio Hotel and Casino
06.2005 - 07.2022
Bachelor of Science - Nursing
Roseman University of Health Sciences
Bachelor of Arts - Psychology
Nevada State College At Henderson
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