Donna Freer
West Windsor,NJ
Summary
Proactive Assistant Property Manager specializing in tenant relations and payment management. Known for strong communication skills and efficient operational support, contributing to high tenant satisfaction and effective property management.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
Confidential Employer
East Windsor, NJ
11.2024 - Current
- Assisted in managing daily operations of property, ensuring tenant satisfaction and efficient service delivery.
- Coordinated maintenance requests and vendor services, streamlining response times for tenant issues.
- Supported lease administration processes, including renewals and documentation accuracy.
- Monitored rental payment collections, addressing discrepancies to maintain financial integrity.
- Organized property inspections, identifying maintenance needs to enhance property condition.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Facilitated tenant move-ins and move-outs, ensuring smooth transition and maintaining property occupancy targets.
Companion Caregiver
Papa Pal
New Jersey
04.2022 - 04.2024
- Provided compassionate companionship to clients, enhancing emotional well-being and quality of life.
- Assisted clients with daily living activities, ensuring safety and comfort in their homes.
- Coordinated transportation for medical appointments, promoting adherence to healthcare plans.
- Developed personalized care plans based on individual client needs and preferences.
Front Desk Cashier/Receptionist
33 East Car Wash
Freehold, NJ
10.2014 - 01.2020
- Managed cash transactions accurately, ensuring balanced drawers and efficient customer service.
- Processed customer payments swiftly using point-of-sale systems, enhancing transaction speed.
- Assisted customers with inquiries, providing information on services and promotions effectively.
- Maintained cleanliness and organization of front desk area, contributing to positive customer experiences.
- Trained new staff on operational procedures and customer engagement techniques for improved performance.
- Approached every question or concern with calm and level-headed approach.
Education
High School Diploma -
Jonathan Dayton RHS
Springfield, NJSkills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Tenant relations
- Leasing and sales
- Unit inspection
- Property management
- Onsite tours
- Payment management
- Customer service-focused
- Microsoft office
Timeline
Assistant Property Manager
Confidential Employer
11.2024 - Current
Companion Caregiver
Papa Pal
04.2022 - 04.2024
Front Desk Cashier/Receptionist
33 East Car Wash
10.2014 - 01.2020
High School Diploma -
Jonathan Dayton RHS