Donna Furman
Danbury,Connecticut
Summary
Dynamic Account Manager with a proven track record at Dynarex Corporation, excelling in relationship building and strategic account planning. Leveraged communication skills and problem-solving abilities to enhance client satisfaction and retention, significantly increasing sales revenue. Achieved top performer status by consistently exceeding sales goals, demonstrating exceptional performance and dedication.
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
39
39
years of professional experience
Work History
Account Manager, Outside Representative
Pro Stat Inc DBA: Emerald Professional Products
12.2016 - 01.2025
- Managed client accounts to ensure satisfaction and retention.
- Enhanced client relationships by providing tailored solutions to complex problems.
- Coordinated with sales teams to facilitate smooth onboarding processes for new clients.
- Improved customer retention through personalized account management and proactive communication.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Sales Representative/Customer Service Representative
Dynarex Corporation
03.1991 - 11.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Data Entry Clerk
Mico Bio-Medics Inc
03.1986 - 01.1991
- Collaborated with finance department for accurate invoicing, facilitating prompt payments from customers.
- Supported sales team by promptly addressing inquiries and resolving issues related to orders.
- Managed high-volume workloads while maintaining exceptional attention to detail in a fast-paced environment, ensuring minimal errors in entered data.
Education
High School Diploma -
St Gabriel's High School
Mount Vernon05-1983
Skills
- Relationship building
- Communication skills
- Problem solving
- Goals and performance
- Strategic account planning
Timeline
Account Manager, Outside Representative
Pro Stat Inc DBA: Emerald Professional Products
12.2016 - 01.2025
Sales Representative/Customer Service Representative
Dynarex Corporation
03.1991 - 11.2016
Data Entry Clerk
Mico Bio-Medics Inc
03.1986 - 01.1991
High School Diploma -
St Gabriel's High School
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