Donna Hendrix
UAB St Vincent's St Clair
Ragland,AL
1
Certification
13
years of professional experience
Dedicated Healthcare Professional experienced in patient care and coordination. Enhanced patient outcomes through strong assessment skills, teamwork within multidisciplinary settings, and expertise in CPR and medical terminology. Demonstrated ability to thrive in busy environments while managing multi-line phone systems and leveraging advanced computer skills.
Work History
Patient Care Technician/Unit Clerk
1 Year 5 Months- Assisted nursing staff with daily patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient care areas to promote hygiene standards.
- Supported patients with mobility and personal hygiene needs, fostering dignity and respect.
- Documented patient information accurately in electronic health records for continuity of care.
- Educated patients on post-treatment care instructions, improving compliance and recovery rates.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Care Manager
1 Year 11 Months- Coordinated care plans to meet patient needs and improve health outcomes.
- Collaborated with multidisciplinary teams to ensure comprehensive patient support.
- Implemented best practices for case management, enhancing service delivery efficiency.
- Conducted assessments to evaluate patient progress and identify barriers to care.
- Facilitated communication between patients and healthcare providers, fostering trust and engagement.
- Streamlined documentation processes, ensuring compliance with regulatory standards and accuracy.
Patient Care Technician/Unit Secretary
5 Years- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records using electronic health record systems to support clinical decision-making.
- Trained new staff on best practices for patient care procedures and hospital protocols to enhance quality of service.
- Conducted routine equipment checks and maintenance, ensuring operational readiness and compliance with safety standards.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained clean and safe environment to promote patient safety and comfort.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Assisted nursing staff with medical procedures to support patient care plans.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Managed incoming calls and directed to appropriate department.
PCT/Patient Care Technician/Unit Clerk
4 Years 7 Months- Monitored vital signs, documenting changes and reporting to nursing staff for timely interventions.
- Assisted in maintaining a clean and safe environment, adhering to infection control protocols.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Arranged discharges and patient transports.
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
Education
High School Diploma
No Degree - Nursing
Skills
Vital signs monitoring
Patient observation
Patient assessments
Blood glucose testing
Specimen collection
Wound care
Patient transport
Vital documentation
CPR training
Basic life support
AED certification
Medical terminology
Certification
- BLS Training - [Timeframe]
- CMA, [Company Name] - [Timeframe]
Timeline
Patient Care Technician/Unit Clerk
UAB St Vincent's St Clair
12.2024 - 05.2026Read More
Care Manager
Complete Health Network
01.2023 - 12.2024Read More
Patient Care Technician/Unit Secretary
Brookwood Baptist Medical Center
12.2017 - 12.2022Read More
PCT/Patient Care Technician/Unit Clerk
St Vincent's East
05.2013 - 12.2017Read More
Jefferson State Community College
No Degree from Nursing
Read More
Ensley High School
High School Diploma
Read More