Donna Herzog
Vidor,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 50 pounds. Highly experienced in performing quality inspections and machinery operations.
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
5
5
years of professional experience
Work History
Associate
JCPenney
07.2022 - 03.2023
- Demonstrated products cooked products for customers
- Presented different items for sale such as makeup, frozen foods, and even dog food treats
- It would show customers how each item was cooked, made a recipe and how much.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Analyzed customer data to identify trends and anticipate customer needs.
- Utilized customer feedback to improve product offerings.
- Increased customer service success rates by quickly resolving issues.
Demo Event Specialist
Crossmark
04.2022 - 04.2022
- Boosted event attendance by implementing creative marketing strategies and utilizing social media platforms.
- Increased customer engagement through interactive product demonstrations and by providing in-depth product knowledge.
- Built strong relationships with store management and staff to ensure seamless collaboration during events.
- Enhanced brand presence by creating visually appealing and informative display setups for events.
Merchandiser
SAS Retail Services
07.2018 - 12.2021
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Education
AS - Computer Science
Bryant and Stratton
Rochester NY 05.2004
AS - Child Development
Cazenovia
Cazenovia, NY06.1975
Skills
- Skills Used
- Dependability
- Assembly Line Worker
- Bausch and Lomb - Rochester, NY
- March 1987 to August 2002
- Responsibilities
- Made Ray Ban Sunglasses
- Made specialized Contact Lenses
- Made sterile saline
- Made contacts from start to finish
- Skills
- Customer Service
- Supervising Experience
- Childcare
- Certifications and Licenses
- Driver's License
- Attention to Detail
- Job Assignments
- Stockroom Management
- Machinery Upkeep
- File Documents
- Shipment Optimization
- Product Merchandising
- Professional and Courteous
- Verbal and Written Communication
- Computer Competency
- Customer Service Orientation
- Shipment Processing
- Order Fulfillment
- Production Support
- Product Inspection
- Service Assistance
- Result Interpretation
Accomplishments
- N/A
- Skills Used
- Used various machines
Timeline
Associate
JCPenney
07.2022 - 03.2023
Demo Event Specialist
Crossmark
04.2022 - 04.2022
Merchandiser
SAS Retail Services
07.2018 - 12.2021
AS - Computer Science
Bryant and Stratton
AS - Child Development
Cazenovia