Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kenya Carter

Chicago,IL

Summary

I am looking to put my customer service experience to use. I have proven myself to be a strong leader and I’m hoping to gain employment with a company that will benefit from my experience and passion.

Overview

11
11
years of professional experience

Work History

CSA - Customer Service Associate

Chicago Transit Authority
Chicago, IL
03.2021 - Current
  • The Customer Service Representative acts as the primary point of contact for CTA’s external and internal customers providing information, answering phone calls, problem solving and advocating for mass transit consumers.

Concession Stand Worker

United Center Levy Restaurants
Chicago, IL
08.2015 - 04.2021
  • Performs customer service skills , cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service, and dining room facilities.

LSR Driver

MedSpeed
Chicago, IL
10.2019 - 03.2020
  • Safely driving a company-owned vehicle, transporting lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail and related materials.
  • Load and unload company vehicle with appropriate equipment.
  • Operate a hand-held scanning device to track items throughout the transportation cycle.
  • Observe operating policies, procedures and service schedules.
  • Demonstrate safe and courteous driving behavior.
  • Conduct pre/post-trip vehicle inspections and maintain a clean, neat and orderly vehicle.
  • Demonstrate teamwork, cooperation and adaptability with teammates and clients.
  • Build and nurture a collaborative MedSpeed team culture.

Food Service Aide

Simpson Early Head Start
Chicago, IL
07.2018 - 08.2019
  • Preparing food for toddlers and infants 3 times a day
  • Dish Washing
  • Sanitizing areas where food has been prepared, cleaning out the refrigerator and freezer, doing food
  • Experiences with the children, and Food inventory.

Food Service Aide

SousChef, Csw Career Academy
Chicago, IL
09.2013 - 06.2015
  • Cooking, Sweeping, Washing Dishes, Mopping,Sweeping,Waxing and Stocking food
  • Accomplishments: bonus check and employee of the month

Education

High - Culinary arts

CSW Academy
06.2015

Licenses -

N/A
N/A

Skills

  • Skills Used
  • Great Cooperation,communicating with others
  • Janitorial duties
  • Problem solving
  • Listening
  • Adaptability
  • Learning
  • Team work
  • Organizing
  • Professionalism
  • Multitasking

Additional Information

  • Authorized to work in the US for any employer

Timeline

CSA - Customer Service Associate

Chicago Transit Authority
03.2021 - Current

LSR Driver

MedSpeed
10.2019 - 03.2020

Food Service Aide

Simpson Early Head Start
07.2018 - 08.2019

Concession Stand Worker

United Center Levy Restaurants
08.2015 - 04.2021

Food Service Aide

SousChef, Csw Career Academy
09.2013 - 06.2015

High - Culinary arts

CSW Academy

Licenses -

N/A

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Kenya Carter