DONNA JOHNSON
Macon,Ga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Mental Health Technician
River Edge Behavioral Health
Macon, GA
06.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Charted on each patient daily.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Treated clients and families with respect and dignity.
Patient Care Technician
McCane Labs
Macon, Ga
02.2021 - 03.2022
- Assists in checking in and checking out patients and scheduling for any type of testing or follow ups.
- Welcome and greet patients,clients,visitors to the department in a manner that's is helpful.
- Enter copayments, faxing, answering phone calls and data entry.
- Schedule or reschedule appointments for patients whether in person or on the phone.
- Enter all information when scheduling new patients address, insurance information to emergency contact.
- Collect copayments or any other type of payments due before services.
- Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Follow infections- control and safety procedures in carrying out daily phlebotomy functions.
- Work collaboratively with patients,healthcare providers and patient support departments to ensure a high quality of service.
- Skillful and precise in performing venipunctures and capillary punctures as well as injections; collecting , preparing and storing blood samples and verifying medical records.
- High levels of accuracy and attention to details.
- Demonstrated knowledge of medical terminology.
- Excellent patient-relations skills -known for having a gentle touch and the ability to alleviate patients anxieties.
Plasma Processor
Biomat
Macon, Ga
07.2020 - 02.2021
- Enter donors chart information into DMS computer
- Process bottles of plasma after a donor has given samples for testing
- Following aseptic technique transport bottles and samples into the freezer
- Maintain the freezer and samples in an orderly fashion, prepare samples and units for shipment.
Resident Assistant
Brookdale Senior Living
Macon, Ga
03.2017 - 02.2019
- Maintain all care records in accordance with company policy and audit care records weekly to ensure accuracy.
- Communicate any problems, concerns or issues to residents' family members as needed.
- Ensure all patients take medications as directed by health care providers.
- Build rapport with residents by establishing personal connections and showing interest in their lives.
- Check vital signs, perform capillary sticks.
- Respond to any safety or medical issues.
- Assisted patients with wound dressing and medication.
- Lead daily group and individual activities for entertainment.
Education
Certificate -
Phlebotomy Institute Of Middle Georgia
06.2019
High School Diploma -
Central High School
Macon, GA05.2012
Skills
- Excellent Customer Service Skills
- Patient Care
- Medical Records
- Vital Signs
- Infection Control Training
- Laboratory Experience
- Phlebotomy
- Mental Health Care
- Patient Admission
- Safety Behaviors
Timeline
Mental Health Technician
River Edge Behavioral Health
06.2022 - Current
Patient Care Technician
McCane Labs
02.2021 - 03.2022
Plasma Processor
Biomat
07.2020 - 02.2021
Resident Assistant
Brookdale Senior Living
03.2017 - 02.2019
Certificate -
Phlebotomy Institute Of Middle Georgia
High School Diploma -
Central High School
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