Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Donna K. Griffith

Safford

Summary

Certified Medical Assistant/Phlebotomist with experience looking to become a team player in a company that puts their patients first! Able to work under pressure and in a fast paced setting, organization skills and knowledge of medical terminology.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Medical Assistant/Private Care Giver

Stone Family
Safford
02.2014 - Current
  • Assisted with meal planning to meet nutritional plans.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Administered necessary medications as directed by care plan.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.

Administrative Assistant/Secretary

J&E Well Drilling and Pump Service
Pima
05.2011 - 11.2013
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.

Phlebotomist/Laboratory Assistant

Mt. Graham Regional Medical Center
Safford
08.2008 - 01.2010
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Verified collection orders and communicated discrepancies to nurses.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Labeled blood vials with time of collection, date and patient name.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Phlebotomist/Owner

DNA Site of Kindness/Laboratory Draw Site
Safford
01.2003 - 12.2006
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Verified collection orders and communicated discrepancies to nurses.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Labeled blood vials with time of collection, date and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Built trust and minimized patient discomfort during phlebotomy procedures.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Labeled blood vials with time of collection, date and patient name.
  • Pre employment and Post Accident DOT and Non DOT drug testing and breath alcohol testing.
  • Legal Bloods/Breath Alcohol.
  • DUI and Post Accident for DPS, GCSO, DES, DOC, and local business' in Graham County.

Medical Assistant

Dr. Gregg P. Standage
Safford
02.2000 - 08.2006
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Assisted back office patient processes to reduce customer wait time.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

Education

PCT Patient Care Technician/CMA Medical Assistant Certificate -

Eastern Arizona College
Thatcher, AZ

Skills

  • Data entry
  • Diagnosis patient council
  • Inventory management and ordering
  • Specimen collecting and packaging
  • Urinalysis collection and testing
  • Injections: administering intravenous, sub-dermal, and intramuscular
  • Compassionate patient care
  • Client documentation
  • Catheter change and preparation
  • Collecting and recording vital signs
  • Medical terminology
  • Sanitation and sterilization
  • Organizational skills
  • HIPAA
  • Medical record management
  • Team collaboration
  • Vital signs monitoring
  • Dementia and Alzheimer's care
  • Hospice care
  • Telehealth coordination
  • Lab equipment operation
  • Vital signs and examinations
  • Antigen testing
  • Fluent in English
  • Reliable team player

Certification

  • Medical Laboratory Assistant (MLA)
  • Certified Phlebotomist
  • Certified Medical Assistant (CMA)
  • Patient Care Technician (PCT)

References

References available upon request.

Timeline

Medical Assistant/Private Care Giver

Stone Family
02.2014 - Current

Administrative Assistant/Secretary

J&E Well Drilling and Pump Service
05.2011 - 11.2013

Phlebotomist/Laboratory Assistant

Mt. Graham Regional Medical Center
08.2008 - 01.2010

Phlebotomist/Owner

DNA Site of Kindness/Laboratory Draw Site
01.2003 - 12.2006

Medical Assistant

Dr. Gregg P. Standage
02.2000 - 08.2006

PCT Patient Care Technician/CMA Medical Assistant Certificate -

Eastern Arizona College
Donna K. Griffith