Donna King
Royal Palm Beach
Summary
Experienced with medical billing procedures and coding standards. Utilizes strong analytical skills to ensure accurate claim submissions and resolution. Knowledge of insurance guidelines and healthcare regulations, consistently delivering precise billing operations.
Overview
38
38
years of professional experience
Work History
Medical Billing Manager
Pulmonary Specialists Of The Palm Beaches
11.2005 - 05.2025
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Increased patient satisfaction by addressing billing inquiries promptly and professionally.
- Reduced denied claims through diligent review, correction, and resubmission of errors.
Medical Office Manager
Medical Specialist of the Palm Beaches, Inc
08.2002 - 08.2005
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
Medical Office Manager
Merzer & Faintuch, MD.PA
07.1987 - 06.2002
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Developed close working relationships with front office and back office staff.
- Created and implemented organizational policies and procedures.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Identified and resolved patient billing and payment issues.
Skills
- Claims processing proficiency
- Effective communication
- Staff training and development
- Medical coding expertise
- CPT coding
- ICD-10
- Collections
Timeline
Medical Billing Manager
Pulmonary Specialists Of The Palm Beaches
11.2005 - 05.2025
Medical Office Manager
Medical Specialist of the Palm Beaches, Inc
08.2002 - 08.2005
Medical Office Manager
Merzer & Faintuch, MD.PA
07.1987 - 06.2002
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