Donna Marte
Girard
Summary
Dynamic Assistant Manager at Anthony's Backdoor Pizza, skilled in team leadership and customer service. Successfully implemented inventory management practices, enhancing operational efficiency and driving sales growth. Adept at staff training and development, fostering a motivated team to deliver exceptional service and build strong customer rapport.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Anthony's Backdoor Pizza
Las Vegas, NV
02.2018 - 01.2021
- Oversaw daily operations to guarantee efficient service and exceptional food delivery standards.
- Led training and mentorship programs for new staff on customer service protocols and operational procedures.
- Established inventory management practices to enhance operational efficiency.
- Formulated team schedules to enhance labor cost efficiency and ensure optimal staffing levels.
- Developed promotional strategies to enhance customer engagement and drive sales growth.
Education
High School Diploma - General Studies
Liberty High School
Henderson, NVSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Customer rapport
- Orientation and training
Timeline
Assistant Manager
Anthony's Backdoor Pizza
02.2018 - 01.2021
High School Diploma - General Studies
Liberty High School