DONNA MATEUNAS
Roseboom,NY
Summary
Billing assistant with a strong work ethic and a dedicated approach to daily administrative support. Experience includes daily deposits, printing checks, 1099 end-of-year claims reports, and handling phones. Comfortable working with people and supporting busy office tasks with care and consistency.
Overview
33
33
years of professional experience
Work History
Billing Assistant
Leatherstocking Insurance Company
Cooperstown
01.2017 - 10.2026
- Processed daily deposits, printed checks, prepared 1099 end-of-year claims reports, and managed phone inquiries.
- Processed customer billing inquiries for Leatherstocking Insurance Company accounts.
- Reviewed invoices and policy payments for accuracy and completeness.
- Updated billing records in insurance account systems.
Outreach Assistant
Otsego County Commission On Aging
Cooperstown, NY
04.1994 - 10.2017
- Was a dietary aide for a few years then was moved to transport took clients to hospital appointments made home visits to connect seniors to programs to help keep them in their home longer and safely.
- Supported seniors in accessing essential benefits by guiding them through Medicaid and food stamp application processes.
- Supported outreach efforts for older adults across Otsego County communities.
- Coordinated referrals to aging services, benefits, and community resources.
- Answered client questions by phone, email, and in-person visits.
Education
High School Diploma -
Cherry Valley Springfield
Cherry Valley, NYSkills
- Billing support
- Payment processing
- 1099 documentation
- QuickBooks usage
- Data analysis
- Spreadsheet management
- Client relationship management
- Client support
- Customer interaction
- Detail orientation
- Deadline management
- Issue resolution
- Multitasking capabilities
- Communication skills
- HIPAA regulations
Timeline
Billing Assistant
Leatherstocking Insurance Company
01.2017 - 10.2026
Outreach Assistant
Otsego County Commission On Aging
04.1994 - 10.2017
High School Diploma -
Cherry Valley Springfield