Hi, I’m
Donna M. Lane
Cypress,TX
Summary
Professional mortgage processing specialist with substantial experience in loan processing and underwriting. Comprehensive background in conventional and government loan processing and documentation. Proficient in financial analysis, document verification, and customer service. Proven ability to streamline loan approval processes and ensure compliance and accuracy, delivering high-quality service in fast-paced environment. Known for reliability and flexibility in meeting changing needs, with consistent focus on achieving results.
Overview
14
years of professional experience
Work History
Lennar Mortgage LLC
Senior Loan Processor
10.2020 - 12.2025
Job overview
- Achieved smooth loan processing by pre-underwriting FHA, VA, USDA, and Conventional Loans.
- Ensured complete documentation for underwriting approval through diligent borrower conditioning.
- Delivered exceptional customer service, generating significant repeat business opportunities.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Provided quick turnaround times to maintain fast-past schedule.
- Evaluated new submissions for compliance with FNMA, FHLMC, HUD, and VA guidelines.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Analyzed credit reports and financial documents to assess borrower eligibility and risk factors.
First Community Credit Union
Senior Loan Processing, Mortgage Underwriting, Quality Control
02.2019 - 10.2020
Job overview
- Pre-Underwrite FHA, VA, USDA, and Conventional Loans
- Responsible for determining and conditioning borrower for documentation to complete file for underwriting approval
- Processing is the same responsibilities as before except with FCCU we broker out so I also processed with other lenders and had loans clear to close prior to the expected time allowance.
- Underwrite Conventional loans, review documentation to determine if loan qualified and sending the condition list to complete the loan for underwriting approval, after reviewing all the requested documents for collateral, income, and all required underwriting guidelines.
- QA Loans to review all documentation, calculations, and decisions are correct on all mortgage loans as well as reviewing that all the HMDA has correctly been followed.
Network Funding LP
Sr Loan Processor
06.2014 - 12.2018
Sutherland Global Services
Mortgage Underwriter
04.2012 - 06.2014
Skills
- Strong attention to detail
- Clear communication
- Loan processing proficiency
- Documentation review
- Effective time management
- Adaptability to change
- Proven record for high productivity working remotely
- Customer Oriented
- Proficient in Encompass and various software programs
- High level of accuracy
- Strong interpersonal skills
- Highly Competitive, passionate, persuasive and articulate
- Income and Credit analysis
- Pipeline management Know-how
Timeline
Senior Loan Processor
Lennar Mortgage LLC
10.2020 - 12.2025
Senior Loan Processing, Mortgage Underwriting, Quality Control
First Community Credit Union
02.2019 - 10.2020
Sr Loan Processor
Network Funding LP
06.2014 - 12.2018
Mortgage Underwriter
Sutherland Global Services
04.2012 - 06.2014