Donna Navarro
Omaha,NE
Summary
- Organized Customer Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
- Bilingual
- Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
13
13
years of professional experience
Work History
Supervisor of Operations
Ponderosa Meat Co.
08.2011 - 08.2022
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
Daycare Teacher
Up Up and Away Daycare
06.2009 - 07.2011
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Education
No Degree - High School
Edward C Reed High School
Sparks, NV05.2004
Skills
- Customer Relations
- Cash Handling
- Excellent time management skills
- Customer Satisfaction
- Customer Service
- Reliability and punctuality
- Patience and composure
- Complaint Handling
- Payment Processing
- Customer Complaint Resolution
- FLUENT IN SPANISH
Languages
Spanish
Native or Bilingual
Timeline
Supervisor of Operations
Ponderosa Meat Co.
08.2011 - 08.2022
Daycare Teacher
Up Up and Away Daycare
06.2009 - 07.2011
No Degree - High School
Edward C Reed High School
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