Donna Paisley
Lenoir,NC
Summary
Detail-oriented professional with strong communication and teamwork skills. Experienced in streamlining processes and enhancing operational efficiency in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Access & Enrollment Intake Speaclist
Amorem
Lenoir, NC
10.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Certified Pharmacy Technician
Caldwell Discount Drug
Hudson NC
12.2017 - 07.2019
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Assisted pharmacists in dispensing prescriptions with precision and attention to detail.
- Educated patients on medication usage, side effects, and adherence strategies.
- Streamlined workflow processes to enhance efficiency in prescription filling procedures.
- Coordinated with healthcare providers to resolve prescription discrepancies and optimize patient care.
Accounts Receivable Clerk
Caldwell Discount Drug
Hudson ,NC
08.2012 - 12.2017
- Processed and recorded accounts receivable transactions accurately and efficiently.
- Managed customer invoicing, ensuring timely delivery and payment collection.
- Reconciled discrepancies in customer accounts, enhancing accuracy of financial records.
- Collaborated with sales team to resolve billing inquiries and streamline communication.
- Maintained customer databases, updating information to ensure data integrity.
- Monitored aging reports, identifying overdue accounts for follow-up actions.
- Developed improved workflows for invoice processing, reducing turnaround time significantly.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
Education
High School Diploma -
South Caldwell High School
Hudson NCSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
Timeline
Access & Enrollment Intake Speaclist
Amorem
10.2020 - Current
Certified Pharmacy Technician
Caldwell Discount Drug
12.2017 - 07.2019
Accounts Receivable Clerk
Caldwell Discount Drug
08.2012 - 12.2017
High School Diploma -
South Caldwell High School