Donna Paschal
Rogue River,OR
Summary
Proven operations leader with a track record of enhancing efficiency at UPS and USPS. Excelled in managing staff, resolving customer issues, and ensuring timely deliveries, showcasing strong problem-solving and computer skills. Known for reliability and workplace safety.
Overview
24
24
years of professional experience
Work History
Customer Counter Clerk
UPS Customer Center
10.2019 - 06.2024
- Managed POS computer
- Addressed potential shipping issues proactively
- Worked together with drivers and office staff to resolve shipping issues
- Established relationships with regular customers through personalized service
- Assisted customers with shipping needs, ensuring accurate information and pricing options were provided.
Rural Mail Carrier
USPS
01.2016 - 10.2019
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Organized mail ahead of delivery runs for correct routing.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Delivered mail and packages to customers on prescribed route with accuracy
Local Sort Supervisor
UPS
07.2000 - 12.2015
- Managed evening operations
- Coordinated staff scheduling to ensure adequate coverage
- Resolved customer concerns via internet and phone
- Coordinated with drivers for timely safe returns
- Audited employee timecards for accuracy
- Prepared delivery equipment for next day
- Ensured all vehicles were unloaded and outbound trailers were loaded to meet pull time
Education
Rogue River High
Rogue River, ORSkills
- Reliability and punctuality
- Operations management
- Workplace safety
- Computer skills
- POS system operation
- Problem-solving skills
- Package handling
Timeline
Customer Counter Clerk
UPS Customer Center
10.2019 - 06.2024
Rural Mail Carrier
USPS
01.2016 - 10.2019
Local Sort Supervisor
UPS
07.2000 - 12.2015
Rogue River High
Similar Profiles
Isamarie Perez GonzalezIsamarie Perez Gonzalez
Unloader at UPS Customer CenterUnloader at UPS Customer Center
Christopher WrightChristopher Wright
Pre-load at UPS Customer CenterPre-load at UPS Customer Center
Robert ClayRobert Clay
Warehouse Worker at UPS Customer CenterWarehouse Worker at UPS Customer Center
Charles FarriaCharles Farria
Sales Agent at UPS Customer CenterSales Agent at UPS Customer Center
Madyson KannonMadyson Kannon
Athlete at University of OregonAthlete at University of Oregon