Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements agency procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
19
19
years of professional experience
Work History
BSFFSI Litigation Supervisor
DCPP
03.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cultivated positive rapport and planned office events with fellow employees to boost staff morale.
Learn different teaching/training techniques to adjust to worker's different styles of learning.
Provide positive reinforcement to keep employees motivated to succeed.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees.
Developed detailed systems to promote efficient work flow ensuring important deadlines are met.
Trained Local Office Staff in multiple offices to gain a broader understanding of DCPP policies and the legal aspects behind them.
Facilitate Diversion meetings between LO staff, DAG, and OPR.
Special Response Unit (SPRU)
DCPP
06.2009 - Current
Conduct CPS and CWS responses after hours working on call
Work independently making decisions regarding children's safety
Work collaboratively with law enforcement to properly conduct investigations
Draft lengthy reports within strict timeframes
BFSSI Litigation Specialist
DCPP
01.2016 - 03.2022
Tracked, collected, distributed court reports, court orders, complaints, etc.
Scheduled DAG conferences using Outlook and TEAMS, ensuring that Safety Protection Plans were conferenced timely.
Prepared and distribute Discovery for the attorneys.
Prepared records for attorney review.
Drafted Verified Complaints for Division filings.
Acted as a liaison between the local office staff and the court staff.
Maintained records of litigated cases.
Observed court hearings to monitor for policy compliance.
Maintained litigation dockets and calendars for DAGs and office staff.
BFSSI Investigative Intake Worker
DCPP
03.2007 - 01.2016
Investigated alleged abuse and neglect of children to determine abusive or unsafe conditions.
Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
Investigated home conditions to protect children from harmful environmental areas.
Reviewed existing case records for available information to formulate plans and develop short- and long-term goals.
Assisted families in navigating government agencies and accessing entitlement benefits.
Collaborated with schools, law enforcement and other community resources to gather information.
Collected information through observation and interviews with children, parents, relatives and neighbors.
Served as a witness in family court.
Facilitated family meetings to ensure communication and collaboration between family members and providers.
Documented data and completed accurate updates to case records, completing investigations and findings timely.
Private Adoption Caseworker
A Loving Choice Adoption Agency
05.2009 - 01.2015
Completed Home Studies for families looking to adopt.
Conducted Post Placement Visits to ensure ongoing safety and well being.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Assessed needs of each client and recommended appropriate services and resources.
Acted as a translator for attorneys and adoption staff when meeting with clients.
ESL Teacher
Spotlight Learning
09.2012 - 08.2014
Developed activities and integrated technology to diversify instruction..
Developed and taught ESL curriculum to improve students' conversational abilities.
Educated students in basics of English grammar and conversational speaking.
Facilitated small group and individual instruction to maximize student learning.
Created and delivered engaging lesson plans to accommodate different learning styles.
Used positive reinforcement and provided clear feedback to help students succeed.
Facilitated class discussion to help students work through questions and expand understanding.