Donna Randall

Review, research analysis medical data

Document, write medical decisions

Apply Federal policy for eligibility

Review, research analysis medical data

Document, write medical decisions

Apply Federal policy for eligibility

Review legal and medical documentation for eligibility of Adult Medicaid eligibility.

• Led employee relations through effective communication, coaching, training, and development.
• Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
• Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
• Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
• Recruited and trained high-performing team members, maintaining optimized customer service.
• Aligned team goals and objectives with organizational strategy, aiding business growth.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Launched quality assurance practices for each phase of development
• Established team priorities, maintained schedules and monitored performance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.