Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Donna Rodriguez

Administrative Assistant
Belfast,TN

Summary

Dynamic administrative assistant with a proven track record at Tractor Town, excelling in client support and data entry. Recognized for delivering exceptional customer service and maintaining confidentiality. Adept at office administration, I effectively resolved issues and built strong relationships, ensuring a positive experience for all team members.

Work History

Administrative Assistant

Tractor Town
07.2022 - 12.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Retail Team Member

Panera Bread
08.2022 - 07.2023
  • Built rapport with clientele by engaging in friendly conversation while processing transactions.
  • Promoted a safe shopping experience for all patrons by adhering to company safety protocols and reporting potential hazards promptly.
  • Maintained a well-stocked and organized cashier area for optimal productivity.
  • Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.

Librarian

American School - Foundation of Monterrey
04.1998 - 04.2001
  • Catalogued and organized books, materials and other documents for proper library management.
  • Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
  • Researched and acquired new library materials to maintain updated library collection.
  • Trained and supervised library staff, volunteers and other personnel.

Education

Associate of Arts - Elementary Education

Charles Stewart Mott Community College
Flint, MI
05-1995

Skills

  • Office Administrative support
  • Documentation and recordkeeping
  • Mail handling
  • Database entry
  • Client support

Accomplishments

  • Administered New Library startup project, resulting in a New High School Library.
  • I received an Honorary mention from American School Foundation for excellence in Librarian work.

Languages

Spanish
Limited Working

Timeline

Retail Team Member

Panera Bread
08.2022 - 07.2023

Administrative Assistant

Tractor Town
07.2022 - 12.2025

Librarian

American School - Foundation of Monterrey
04.1998 - 04.2001

Associate of Arts - Elementary Education

Charles Stewart Mott Community College

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Donna RodriguezAdministrative Assistant