Donna Rogers
Bronson,FL
Summary
Motivated professional with strong customer service and multitasking skills. Delivers positive experiences in fast-paced environments while managing time effectively. Adapts quickly to challenges and thrives under pressure, ensuring high-quality results and responsiveness to changing demands.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
TCAVI
Gainesville, Florida
05.2026 - Current
- Processed requests for medical records from healthcare providers and patients in compliance with protocols.
- Maintained confidentiality of sensitive patient information according to HIPAA guidelines.
- Utilized electronic health record systems for accurate data entry and management.
- Safeguarded patient records during data transfers, adhering to HIPAA standards and regulations.
- Responded to inquiries regarding medical records from patients and healthcare providers.
- Retrieved and filed medical charts for healthcare staff, ensuring proper organization of records.
- Set up patient charts and documented information using various company software solutions.
- Collected, filed, scanned, and managed confidential patient information efficiently.
Small Business Owner
Tutu's Decor and Beyond
Chiefland, USA
09.2024 - Current
- Oversaw daily operations of small retail boutique, focusing on customer service and financial management.
- Coordinated with suppliers to negotiate pricing and secure quality merchandise.
- Managed inventory and supply chain to ensure consistent product availability.
- Developed financial plans for budgeting and expense management.
- Set pricing structures based on market analytics and emerging trends.
- Implemented efficient store layouts to enhance customer experience and traffic flow.
- Monitored customer feedback, applying suggestions to improve services and offerings.
- Established retail presence at flea market on weekends to expand brand reach.
Post Closer
Gilchrist Title Services
Trenton, USA
02.2025 - 06.2025
- Coordinated with lenders, agents, and clients to ensure smooth and timely closing processes.
- Conducted thorough reviews of closing documents for regulatory accuracy and compliance.
- Performed post-closing checks on mortgage loan documentation for accuracy.
- Ensured adherence to all post-closing procedures through quality control checks.
- Maintained a comprehensive database of post-closing documentation for compliance.
- Maintained organized records of closing transactions and related documentation to facilitate compliance and audits.
- Communicated effectively with clients to promptly address questions and concerns.
- Executed administrative tasks such as filing, scanning, faxing, and copying to support closing operations.
Medical Records Clerk
Digestive Diseases Associates
Gainesville, USA
10.2020 - 04.2024
- Prepared charts for upcoming doctor appointments by compiling necessary test results and office notes.
- Processed and validated incoming medical records requests from healthcare providers and patients.
- Managed release of information requests while ensuring compliance with HIPAA guidelines.
- Utilized electronic health record systems for accurate data entry and management.
- Scanned and digitized paper records, ensuring clarity and legibility for future access.
- Responded to inquiries from patients and healthcare professionals regarding medical records.
- Supported administrative staff with timely processing of records requests to enhance patient care.
- Indexed and cataloged medical records for efficient retrieval and archival purposes.
Hospice Volunteer Coordinator
Northeastern Health System Sequoyah
Sallisaw, USA
01.2017 - 08.2020
- Coordinated volunteer recruitment and training for hospice care programs.
- Developed schedules for volunteers to ensure adequate coverage for patient needs.
- Supervised day-to-day operations of the volunteer department ensuring compliance with applicable laws and regulations.
- Facilitated communication between healthcare staff, patients, families, and volunteers for effective operations.
- Organized community outreach events to promote hospice services and volunteer opportunities.
- Managed volunteer records while ensuring compliance with health regulations.
- Monitored budget allocations for volunteer recruitment and training initiatives.
- Recorded vital signs and reported patient condition changes to nursing staff.
- Organized inventory of donations for efficient distribution and tracking.
- Collaborated with local organizations to expand outreach efforts for donations.
- Analyzed data from previous fundraising efforts to identify areas for improvement.
- Cultivated relationships with potential donors through phone calls, emails, and in-person visits.
- Managed social media accounts to promote donation programs and activities.
- Generated thank you letters for all donations received.
- Created promotional materials such as brochures and flyers to advertise donation opportunities.
- Maintained donor records, ensuring accuracy and timeliness of data entry.
- Organized materials delivery, space setup, and donations for events.
- Coordinated logistics for events, managing vendors and venue arrangements.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.
- Created floor plans, seating arrangements, and other visuals as needed for each event.
- Monitored guest satisfaction levels throughout the duration of an event.
Education
High school diploma -
Poteau High
Poteau, OK01-2003
Skills
- Medical Records
- EHR systems
- Clinical Documentation
- Health Communication
- Patient Care
- Patient charting
- Health records
- Clerical experience
- Customer service
- Microsoft Office
- Microsoft Excel
- Records scanning
- Hospital Experience
- Anatomy Knowledge
- Medical Terminology
- HIPAA compliance
- Payment Processing
- Records accuracy
- Data Analysis
- Problem solving
- Organizational skills
- Time management
- Independent work
- Team collaboration
- Communication skills
- Leadership
- Supervising experience
- Meeting coordination
- Resource Allocation
- Supply Management
- Information retrieval
- Supply Management
- Volunteer coordination
- Grief support
- Volunteer recruitment
- Palliative care
- Records scanning
- Event planning
- Records accuracy
- Resource Allocation
- Notarization practices
- Attention to detail
- Oath administration
- Signature authentication
- Notarial acts
Certification
- Notary
Timeline
Medical Records Clerk
TCAVI
05.2026 - Current
Post Closer
Gilchrist Title Services
02.2025 - 06.2025
Small Business Owner
Tutu's Decor and Beyond
09.2024 - Current
Medical Records Clerk
Digestive Diseases Associates
10.2020 - 04.2024
Hospice Volunteer Coordinator
Northeastern Health System Sequoyah
01.2017 - 08.2020
High school diploma -
Poteau High